Job Summary: We are looking for an Assistant Housekeeping Manager/Assistant Executive Housekeeper/Assistant Head Housekeeper to assist the Housekeeping Manager by supervising and coordinating housekeeping operations and employees. Maintains cleanliness of hotel and services by brand/company expectations. Assists management in enforcing policies, procedures and standards as established by the brand and company.

• Inspect and evaluate the quality of services for meeting guest needs and confirming guest satisfaction
• Provides input to the Housekeeping Manager and General Manager in regard to of hiring, scheduling, discipline and dismissal of housekeeping employees. Plan and prepare weekly employee schedules
• Schedules staff according to standards and forecasted occupancy
• Assist in orientation, training, and development of employees
• Maintains departmental communications through effective use of staff meetings, log books and bulletin boards
• Conducts daily/weekly inspections of rooms
• Monitors and maintains level of cleanliness in rooms, suites, storage areas, laundry, rest rooms and public areas
• Enforces procedures for security of guest, employee and hotel property
• Communicates to front desk, maintenance or admitting personnel of rooms ready for occupancy
• Maintains standard procedures for security and return on guest lost and found items
• Assists Management with the productivity and labor cost goals established by the brand, company and hotel
• Conducts monthly inventory of linen, supplies and equipment and provides employees with adequate supplies and operating equipment
• Assist in the process of ordering and receiving supplies as necessary to maintain inventory levels and par stock
• Works with management to resolve guest complaints
• Maintains energy management practices, policies and procedures
• May be required to work as room attendant or in laundry as staffing needs are determined
• Ensures cleanliness/tidiness of pool, fitness areas, meeting rooms and public areas
• May serve as “Manager-on-Duty” as required
• Performs miscellaneous job-related duties as assigned