Assistant - IT at Baker Group

Ankeny, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Multi-tasking, Attention to Detail, PC Hardware Maintenance, Computer Peripherals, Windows Operating System, MS Office Suite, Anti-virus Software, Networking Skills, Safety Procedures, Record Keeping, Equipment Setup, Preventative Maintenance, Confidentiality, Physical Lifting

Industry

Construction

Description

PURPOSE The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. • Install and upgrade computers and peripherals • Relocate computer hardware, peripherals, and equipment as needed • Service equipment according to established preventative maintenance schedule • Setup of iPhones and iPads • Maintain accurate records of time and materials required to perform repairs and service • Operate tools and equipment according to prescribed safety procedures • Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc. • Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately • Perform related work as required MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • High School Diploma or GED • Experience with maintenance and repair of PC computer hardware and computer peripherals • Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications • Knowledge of basic networking skills CERTIFICATES, LICENSES, REGISTRATIONS • Valid current Driver’s License MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS • Strong customer service and problem-solving skills • Ability to multi-task and strong attention to detail • Solid work history including excellent attendance record and superior work ethic • Ability to maintain confidentiality • Position may require occasional travel in Metro area ENVIRONMENTAL ADAPTABILITY • Prolonged periods of sitting at a desk and working on a computer • Ability to regularly lift 25 pounds and up to 50 pounds occasionally • Must be able to occasionally bend, kneel, reach and crouch to perform I.T. equipment setup and maintenance • May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs EQUIPMENT/TOOLS • Laptop PC Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

Responsibilities

The I.T. Assistant will assist the I.T. Help Desk staff in supporting end users with their Information Technology needs. Responsibilities include installing and upgrading computers, servicing equipment, and maintaining accurate records of repairs.