Assistant IT Manager at Accor

, Kiên Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, IT Strategy, Team Leadership, Project Management, Hardware Maintenance, Software Upgrades, Network Systems, Cybersecurity, Technical Support, Troubleshooting, Training Programmes, System Performance Monitoring, Budgeting, IT Policy Compliance, Cloud Computing, IT Service Delivery

Industry

Hospitality

Description

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. Job Description We are seeking a talented and motivated Assistant IT Manager to join our dynamic team in the beautiful island of Phu Quoc, Vietnam. As the Assistant IT Manager, you will play a crucial role in supporting the IT department's operations, ensuring the smooth functioning of our technological infrastructure, and driving innovation within our organisation. Assist in overseeing the daily operations of the IT department, ensuring high standards of service and system performance Collaborate with the IT Manager to develop and implement IT strategies aligned with organisational goals Lead and inspire a team of IT professionals, fostering a collaborative and innovative environment Manage IT projects, including planning, resource allocation, and timely delivery Oversee the maintenance and upgrades of hardware, software, and network systems Implement and maintain robust cybersecurity measures to protect the organisation's digital assets Provide technical support and troubleshooting for complex IT issues Develop and conduct training programmes to enhance the IT skills of staff across the organisation Monitor and analyse system performance, recommending and implementing improvements as needed Assist in budgeting and financial planning processes for the IT department Ensure compliance with IT policies, procedures, and industry best practices Collaborate with other departments to understand their technological needs and provide innovative solutions Stay abreast of emerging technologies and industry trends, recommending adoptions that could benefit the organisation Qualifications Minimum of 5 years' experience in IT management or a similar role Proven track record of successfully managing IT operations and driving technological improvements Strong knowledge of IT infrastructure, network systems, and cybersecurity Experience with project management and IT service delivery Familiarity with IT governance frameworks (e.g., ITIL, COBIT) Understanding of cloud computing technologies and services Proficiency in using relevant IT systems and software Strong leadership skills with the ability to motivate and develop a high-performing team Excellent analytical and problem-solving abilities with keen attention to detail Outstanding communication and interpersonal skills, with the ability to interact effectively with staff and stakeholders at all levels Ability to work efficiently under pressure in a fast-paced environment Fluency in English required; knowledge of Vietnamese or other languages would be advantageous University degree in Computer Science, Information Technology, or a related field Relevant IT certifications (e.g., ITIL, PMP, CISSP) are desirable Flexibility to adapt to the unique challenges of working in Phu Quoc, Vietnam Additional Information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities. Job-Category: Information Technology Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Assistant IT Manager will support the IT department's daily operations, ensuring high standards of service and system performance while collaborating on IT strategies aligned with organizational goals. Key duties include leading IT professionals, managing projects, overseeing infrastructure maintenance, and implementing robust cybersecurity measures.