Key Responsibilities:

• Technical Support: Respond to and diagnose technical issues for employees, providing solutions for hardware, software, and network-related problems.
• System Maintenance: Install, configure, and maintain computers, operating systems, software applications, and network infrastructure.
• Hardware Management: Manage the deployment of company devices, perform repairs on equipment like PCs and printers, CCTV and maintain inventory.
• Software Support: Install and update software, drivers, and applications, ensuring they run without error.
• Documentation: Create and maintain technical documentation, user guides, and knowledge base articles.
• Network Assistance: Assist with basic network configuration, monitoring, and ensuring connectivity for users.
• Data Management: Perform data backups and support efforts to secure and maintain data integrity.
• User Onboarding: Generate sign-ins and provide necessary IT equipment to new hires.

NOTE: Hiring open for technical support and software management
Job Type: Full-tim

• Technical Support: Respond to and diagnose technical issues for employees, providing solutions for hardware, software, and network-related problems.
• System Maintenance: Install, configure, and maintain computers, operating systems, software applications, and network infrastructure.
• Hardware Management: Manage the deployment of company devices, perform repairs on equipment like PCs and printers, CCTV and maintain inventory.
• Software Support: Install and update software, drivers, and applications, ensuring they run without error.
• Documentation: Create and maintain technical documentation, user guides, and knowledge base articles.
• Network Assistance: Assist with basic network configuration, monitoring, and ensuring connectivity for users.
• Data Management: Perform data backups and support efforts to secure and maintain data integrity.
• User Onboarding: Generate sign-ins and provide necessary IT equipment to new hires