Assistant Laundry Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Batam, Riau Islands, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Laundry Operations, Staff Management, Budget Management, Customer Service, Safety Compliance, Inventory Management, Quality Control, Equipment Maintenance, Employee Coaching, Workflow Optimization

Industry

Hospitality

Description

JOB SUMMARY Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Department Operations and Budgets • Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Ensures consistent workflow to minimize peaks and valleys in production. • Brings issues to the attention of the department manager and Human Resources as necessary. • Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. • Works effectively with the Engineering department on Laundry equipment maintenance needs. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. • Operates all department equipment as necessary and reports malfunctions. • Develops, maintains and uses effective back-up plans for breakdowns. • Evaluates and implements new techniques, supplies and equipment. Providing and Ensuring Exceptional Customer Service • Providing services that are above and beyond for customer satisfaction and retention. • Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Assists in managing daily hotel laundry operations, ensuring quality standards for guest room and culinary linens. Oversees staff, manages controllable expenses, and maintains a safe, clean work environment.