Job Description
Roles & Responsibilities
Learning & Development
- Support the Learning & Development Manager in developing and implementing the annual training and development plan.
- Conduct training needs assessments in collaboration with department heads and line managers.
- Coordinate and deliver training programs, workshops, inductions, and development initiatives.
- Monitor training attendance, completion, effectiveness, and employee feedback.
- Support the development of individual development plans and career development initiatives.
- Identify opportunities to improve learning methods, content, and employee development programs.
- Maintain accurate training records and prepare regular L&D reports and dashboards.
Training & Compliance
- Coordinate mandatory training programs and ensure completion within required timelines.
- Support compliance with organizational training standards, policies, and procedures.
- Coordinate and monitor Forbes training and compliance requirements, ensuring relevant employees receive appropriate training and that records are maintained.
- Assist in preparing departments for internal and external training audits and assessments.
- Monitor training compliance and follow up with departments where required.
Performance & Talent Development
- Support the performance management and employee development processes.
- Work with managers to identify high-potential employees and development opportunities.
- Assist with succession planning, talent development, and career progression initiatives.
- Support coaching, mentoring, and leadership development programs.
Employee Engagement
- Support employee engagement initiatives, surveys, and activities.
- Develop learning initiatives that contribute to employee satisfaction, retention, and organizational culture.
- Act as a resource for employees and managers regarding learning opportunities and professional development.
Leadership & Coordination
- Support and coordinate the activities of the L&D team.
- Build effective relationships with department heads, managers, and external training providers.
- Assist with the selection and management of external training providers and facilitators.
- Promote a culture of continuous learning and professional development across the organization.
Key Competencies
- Training & Facilitation
- Learning Needs Analysis
- Talent Development
- Performance Management
- Employee Engagement
- Coaching & Mentoring
- Stakeholder Management
- HR & L&D Analytics
- Project Management
- Leadership & Team Coordination
- Compliance & Quality Standards
- Communication & Presentation
Desired Candidate Profile
- 3-5 years of professional experience in Learning & Development, Human Resources, Talent Development, or People Operations, preferably with experience in a supervisory or coordinating role.
- Proven experience in designing, coordinating, and implementing training and development programs.
- Strong knowledge of learning needs analysis, instructional methods, employee development, and training evaluation.
- Experience supporting performance management, talent development, succession planning, and employee engagement initiatives.
- Strong knowledge of training compliance and quality standards, with experience in Forbes training and compliance requirements preferred.
- Excellent communication, presentation, facilitation, and interpersonal skills.
- Ability to build effective relationships with employees, managers, and senior stakeholders at all organizational levels.
- Strong leadership, organizational, project management, and time-management skills.
- Proficiency in HR data analysis, training metrics, reporting, and presentation of L&D insights.
- Working knowledge of UAE Labour Law, employment regulations, and HR compliance requirements.
- Proficiency in HRIS/LMS platforms and Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Strong ability to manage multiple training programs, projects, and priorities simultaneously.
- High level of professionalism, confidentiality, attention to detail, and integrity.
- Bachelor's degree in Human Resources, Business Administration, Education, Organizational Psychology, Hospitality Management, or a related field.
- Professional certification in L&D, HR, or talent development such as CIPD, SHRM, ATD, or equivalent is an advantage.
Company Industry
Department / Functional Area
- HRHuman RelationsIndustrial Relations
Keywords
- Assistant Learning & Development Manager
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