Assistant Learning & Development Manager (National Under Local Contract) - at Accor
, Kiên Giang Province, Vietnam -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Learning Development, Training Solutions, Presentation Skills, Coaching Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Analytical Skills, Problem Solving, Adult Learning Principles, Instructional Design, E-Learning, MS Office, Learning Management Systems, Employee Engagement, Workplace Culture

Industry

Hospitality

Description
Company Description Pullman Phu Quoc Beach Resort, in style upscale Resorts connecting performance with enjoyment Pullman Phu Quoc Beach Resort strike the perfect balance for a new generation of hyper-connected and sophisticated travelers. Whether connecting performance and enjoyment, efficiency and well-being, business and leisure – it's always patently Pullman. Our spirit of service, to be in-tune with our brand promise, is supported by 3 strong characteristics: Drive, Open-mindedness, Forward-thinking Job Description We are seeking an enthusiastic and skilled Assistant Learning & Development Manager to join our team in Phu Quoc, Vietnam. In this role, you will play a crucial part in shaping the learning journey of our colleagues and contributing to the overall success of our organization. As a key member of our People & Culture team, you will be responsible for developing and implementing comprehensive learning strategies that align with our business objectives and foster employee growth. Collaborate with department heads to identify learning needs and develop targeted training solutions Design and deliver engaging training sessions, workshops, and seminars on various topics including customer service excellence, leadership development, and technical skills Implement and manage a world-class onboarding experience for new colleagues, ensuring a seamless orientation and departmental integration Utilize diverse learning methodologies and technologies to create effective and engaging learning experiences, including e-learning modules and on-the-job training Responsible for management: Atiom, Typsy, and Accor training programs Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics Act as a mentor and coach to support the professional growth and development of employees at all levels Stay informed about industry trends and best practices in learning and development to ensure our programs remain current and impactful Maintain accurate training records and generate comprehensive L&D reports Support succession planning and career development initiatives through individual development plans and coaching Assist in organizing employee engagement activities and recognition programs Promote a positive and inclusive workplace culture, embodying our organization's values Qualifications Bachelor's degree in Human Resources, Hospitality, or a related field; advanced degree preferred Minimum of 2 years of experience in Learning & Development, preferably in a hospitality or service-oriented industry Strong knowledge of adult learning principles and instructional design methodologies Excellent presentation, facilitation, and coaching skills Outstanding communication, interpersonal, and organizational abilities Proficiency in MS Office suite and experience with Learning Management Systems (LMS) Familiarity with e-learning platforms and digital learning tools Demonstrated experience in developing and implementing successful training programs Strong analytical and problem-solving skills Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment Collaborative mindset with the ability to build strong relationships across teams Adaptable and flexible approach to work Fluency in English; additional languages are a plus Passion for people development and commitment to fostering a positive work culture

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Responsibilities
The Assistant Learning & Development Manager will develop and implement comprehensive learning strategies that align with business objectives and foster employee growth. This role includes designing and delivering training sessions, managing onboarding experiences, and evaluating training effectiveness.
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