Assistant Location Manager at First Student

Caledon East, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

70000.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Operations Management, Safety Monitoring, Conflict Resolution, Performance Monitoring, Client Complaint Investigation, Time Management, Prioritization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Vehicle Maintenance, Union Grievance Resolution, Auditing, Invoicing

Industry

School and Employee Bus Services

Description

At First Student, our Assistant Location Managers are a constant reflection of our company’s commitment to safety and customer service. The ALM is responsible for assisting the Location Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts for our CALEDON EAST, ON City location. At First Student, we are proud to offer: $65-70k starting salary Monday through Friday day shift schedule Full health, dental, vision, benefits within 31 days of hire 2 weeks PTO plus 5 sick days Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Assistant Location Manager Responsibilities: Ensures home to school routes are covered in a timely and efficient manner Interfaces with drivers regarding concerns and performance issues Investigates client complaints and coordinates resolutions Ensures achievement of on time performance goals Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues Assist Contractual Manager with review and resolution of union grievances Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes Audits and corrects athletic trip invoices based on company guidelines Assistant Location Manager Experience and Skills Required: High school diploma or equivalent 3-5 years experience in transportation 2-3 years supervisory experience Computer literacy skills with Microsoft Word, Excel, and Outlook Familiar with basic vehicle mechanic processes and maintenance Ability to effectively prioritize tasks and manage time effectively Work extended hours regularly, including weekends Possess working vehicle to travel within service area as needed First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential. FOCUS ON SAFETY Safety is at the heart of everything we do CARE FOR OUR STUDENTS Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure SURPASS CUSTOMER EXPECTATIONS Go the extra mile to deliver an extraordinary experience for our customers and communities FOSTER TEAMWORK Work together, act with integrity, respect each other, champion diversity and inclusion SET THE HIGHEST STANDARDS Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence

Responsibilities

The Assistant Location Manager assists the Location Manager in supervising daily operations, ensuring home-to-school routes are covered efficiently, and managing driver performance and safety contacts. This role also involves interfacing with drivers regarding concerns, investigating client complaints, and assisting with union grievance resolution.