We are currently looking for a dedicated and experienced Assistant Lounge Manager to join our Monks Lounge team at Muckross Park Hotel & Spa within The iNUA Collection Hospitality Group.
As an Assistant Lounge Manager, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.

REQUIREMENTS:

• Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
• Strong leadership and communication skills with the ability to motivate and inspire team members.
• Excellent customer service skills and a passion for delivering memorable dining experiences.
• Proven ability to effectively manage resources, control costs, and maximise profitability.
• Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.

• Oversee daily operations of the Monks Lounge- guest experience, managing bookings, groups and private events.
• Supervise and coordinate the activities of the Monks Lounge, ensuring they adhere to company policies and provide exceptional service to guests.
• Assist in training and development of the Monks Lounge team to maintain a skilled and motivated team.
• Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
• Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
• Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
• Conduct regular inspections of the Monks Lounge to ensure adherence to quality standards and identify areas for improvement.
• Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.