Founded in 1988, and headquartered in Toronto, Tricon Residential is one of North America’s preeminent rental housing providers.
Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit: Tricon Residential Toronto

JOB DESCRIPTION

The Assistant Maintenance Manager is a key member of the property leadership team and an ambassador for the Tricon brand and community. This role supports the Maintenance Manager in overseeing property operations, preventative and corrective maintenance, and service delivery across residential and commercial spaces. The Assistant Maintenance Manager ensures properties are rent-ready, resident experiences are positive, and maintenance services meet the highest standards of timeliness, safety, and quality. In the absence of the Maintenance Manager, this position assumes full leadership accountability.
Essential Duties and Responsibilities:

CUSTOMER & RESIDENT EXPERIENCE

• Act with integrity, upholding Tricon’s core values and Standards of Excellence while focusing on resident satisfaction and long-term trust.
• Communicate clearly with residents on maintenance requests, service updates, and timelines, while promoting a strong service culture among staff, contractors, and vendors.

QUALIFICATIONS:

• Strong knowledge of building automation systems and residential building codes.
• Skilled in plumbing, electrical, HVAC, appliance repair, carpentry, painting, and general maintenance.
• Proficiency in MS Office.
• Excellent communication, organizational, and project management skills.
• Strong problem-solving ability with attention to detail and accountability.
• Knowledge of budgeting basics and financial acumen.

MINIMUM REQUIREMENTS:

• High school diploma
• 2+ years of multi-residential or hospitality-based maintenance experience
• Valid driver’s license and clean driving record.

• Frequently required to sit, talk, and hear.
• Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch.
• Regularly required to climb and descend stairs and ladders.
• Regularly lift, carry, and move up to 50 pounds.
• Vision abilities required by this job include close vision, distance vision, and depth perception.
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely