SKILLS AND ABILITIES

• proficiency in MS Office and suite software (MS Excel, MS Word, MS PowerPoint) is essential.
• Excellent written (document-writing, proofreading) and spoken English skills are required.
• French Working knowledge and other languages is desirable.
• Ability to work in a service-oriented culture and deliver excellent customer service (verbal and written communication) skills are a must.
• Excellent time-management, organizational and problem-solving skills
• Detail and result oriented, efficient, proactive, and resourceful.
• Capability to work in an international environment.
• Collegial, tactful, diplomatic, and discreet in all dealings

Team Values

• Integrity
• Member Focus
• Professionalism
• Teamwork

The Assistant-Manager is mainly responsible for administration and the operational tasks of the accreditation programs and providing key support on advisory services. The candidate also supports the team in playing a role in the business development of the portfolio, work in consultation with the team by supporting the planning, coordination and implementation of projects.
The AM also contributes and collaborates on ideas towards operational efficiency, products’ improvement, and new business opportunities; coordinate with ACI internal staff, ACI member airports and external clients and service providers worldwide.
Provide high quality client support, internally and externally.