ABOUT THE ROLE:

As Assistant Manager, you will play a pivotal role in shaping the shopping experience for customers. Your leadership will drive sales, foster a positive and engaging store culture, and ensure exceptional customer service. Your responsibilities will include:

• Team Leadership: Inspire, motivate, and lead a team of dedicated sales associates to achieve sales targets and deliver outstanding customer service.
• Operational Excellence: Oversee day-to-day store operations, including inventory management, visual merchandising, and maintaining a clean and organised store environment.
• Customer Engagement: Create a welcoming and inclusive atmosphere for customers, assisting them in finding the perfect fashion pieces to suit their style.
• Staff Development: Provide training, coaching, and guidance to team members, fostering their growth and professional development.

To excel in this role, you’ll need:

• Retail Leadership: Previous experience in a retail leadership role, showcasing your ability to lead and inspire a team to achieve and exceed targets.
• Customer-Centric Approach: A natural knack for connecting with customers, understanding their needs, and providing exceptional service.
• Problem-Solving Skills: The ability to think on your feet, make informed decisions, and address challenges in a dynamic retail environment.
• Communication Skills: Strong verbal and written communication skills to effectively interact with customers, team members, and headquarters