Assistant Manager/Alumni Engagement at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Alumni Engagement, Data Analytics, Organizational Skills, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Collaboration, CRM Systems, Database Management, Digitalization, Power BI, Excel, Power Apps, UiPath, Tableau

Industry

IT Services and IT Consulting

Description

[What the role is] We seek a dynamic individual to lead, develop and execute activities related to the engagement of TP alumni through organising events, managing alumni system and providing data-driven insights to enhance alumni engagement across the institution. The candidate should have a ‘can-do’ attitude, a strong background in engaging people of varying age groups, good organisational skills in events management and systems thinking. [What you will be working on] The candidate would be the main lead responsible for increasing alumni engagement and contribution from conceptualisation, execution to reporting through the following: Organise annual alumni events/activities to increase alumni engagement and contribution. These events/activities would be held beyond the regular office hours. Connect with prominent / outstanding alumni and encourage them to give back to TP through innovative strategies. Manage alumni membership and benefits programme. Manage a TP-wide alumni events calendar of activities organised by schools and departments. Work with internal and external partners to create strong communication channels with alumni and students to increase their participation and engagement in programmes and activities. Facilitate monthly Alumni Engagement Sync meetings and coordinate cross-departmental collaboration. Manage a central alumni profile database via excel and in future, an alumni engagement system to ensure data accuracy and completeness. Provide data analytics and insights to internal partners on alumni engagement activities, outcomes, and trends across the institution. Update and manage data migration for the new alumni engagement system for launch in October 2026. Participate in the solutioning, system testing and change management for the launch of the new alumni portal in October 2027. [What we are looking for] Tertiary qualification in Business, Data Analytics, or a related field At least three years’ experience in events management, alumni/stakeholder engagement, and data or digital coordination; experience with CRM systems or alumni/customer engagement platforms is an advantage. Good digitalisation and analytics capabilities (e.g., CRM systems, Power Apps/Automate, UiPath, Excel, Power BI/Tableau) with strong database management skills, and the ability to present insights clearly to non-technical audiences. Strong organisational, communication, interpersonal and problem-solving skills are essential with a collaborative mindset to work with various stakeholders. Able to support events that are held beyond regular office hours. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The candidate will lead and execute activities to engage TP alumni, including organizing events and managing the alumni system. They will also provide data-driven insights to enhance alumni engagement across the institution.