JOB OVERVIEW

Fast-paced high-volume restaurant looking for an Experienced Assistant Manager in the Tucson, AZ area. The ideal candidate will possess a strong background in the food industry, with expertise in restaurant management and a passion for delivering exceptional customer service. As the Assistant Manager, you will oversee daily operations, ensure high standards of food handling and quality, and foster a positive work environment for all staff. The candidate must have excellent energy, the ability to drive sales and capability to build a strong team. The candidate must have the ability to lead in the opening of our new Anchor Bar Franchise Location.

QUALIFICATIONS

• Be at least 21 years of age.
• Minimum of 2-3 years of management experience in a full service restaurant setting.
• Has knowledge of service and food and beverage, generally involving at least three years of both front & back-of-the-house operations.
• Ability to achieve/exceed food cost, labor cost control in a high-volume restaurant operation.
• Able to communicate and understand the predominant language(s) of the restaurant’s trading area.
• Ability to operate the POS system and all restaurant daily operating systems.
• Must lead with professionalism and commit to team development.
• Excellent communication skills, written and oral, and good listening skills.
• Thoroughness, attention to detail, and excellent organizational skills.
• Good decision-making abilities.
• Ability to communicate effectively with associates to achieve goals and maintain high service standards.
• Ability to work flexible schedule to accommodate business levels.
• Ability to work in a standing position for long periods of time.

Oversees and coordinates the day to day operations of the business. Plans, organizes, trains, and leads as necessary to exceed stated objectives in sales, costs, team member retention, customer service and satisfaction, food quality, cleanliness, and sanitation.

• Ensures that all customers feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensures that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Achieves company objectives in sales, labor cost, food cost, service, quality, food quality, appearance of facility, sanitation, and cleanliness through training of team members and creating a positive, productive working environment.
• Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fills in where needed to ensure customer service standards and efficient operations.
• Prepares all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Ensures that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensures that there is a sufficient supply of inventory to operate the restaurant on a daily basis and controls food cost.
• Schedules labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met while controlling labor cost.
• Is knowledgeable of restaurant policies regarding personnel and administers prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
• Fully understands and complies with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, team members, and customers.
• Carries out restaurant marketing, advertising, and promotional activities, and campaigns.
• Performs other related duties as assigned by the General Manager.
• Controls inventory and waste by handling and reconciliation procedures in accordance with restaurant policies and procedures.