Assistant Manager, AP Service Delivery at Delivery Hero

Dhaka, Dhaka Division, Bangladesh -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Payable, Leadership, Communication, Analytical Skills, Process Improvement, Financial Controls, ERP Systems, Excel, Problem Solving, Stakeholder Management, Compliance, Reporting, Team Management, Service Delivery, Risk Management, Documentation

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Mentor a team of accounts payable associates and specialists, providing guidance and support to ensure productivity and accuracy in invoices and all related documentation processing and record keeping. Support Month-end closing by ensuring completeness, accuracy, and timeliness of AP postings, payments, accruals & reconciliation Perform Accounts Payable & Receivable Adjustments, prepare and review sub-ledger and general ledger (GL) reconciliations, and movement schedules. Generate and analyze reports to monitor service performance, process KPIs, and drive continuous improvement Ensure compliance with company policies, local Tax/VAT, and accounting standards; support internal and external audits; stay updated on regulatory changes; and implement necessary adjustments Establish and maintain strong relationships with stakeholders, act as the key contact for issue resolution and process improvement, and implement best practices to enhance departmental operations. Identify areas for improvement in service quality and efficiency, provide input that will drive process-related investment decisions, and implement Identify and mitigate risks that could impact service delivery, and develop contingency plans Generate regular reports and maintain accurate records of service delivery activities and performance metrics Present performance results to relevant stakeholders in relevant governance forums (e.g., Monthly, Quarterly Business Review, etc) Allocate and manage resources, ensure that the team is adequately trained and resourced Ad hoc tasks are assigned from time to time by the management. Qualifications Requirements: 5+ years of relevant accounting and AP experience, with a degree in Accounting, Business Administration, or Finance. CA (partly qualified) from a reputed audit firm. Proven experience in service delivery or a related field, with a track record of success in managing teams and meeting SLAs Direct experience within a multi-national environment with a complex regional/country environment. Proven track record in process improvement, control implementation, and reconciliation management with a strong understanding of financial and operational controls. Strong leadership, communication, and analytical skills can foresee upstream and downstream impacts. Strong command of Excel and analytical tools for data interpretation and reporting, with excellent problem-solving and analytical skills. Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage. Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people. Comfortable working in a fast-paced environment with tight deadlines. Oversee and manage end-to-end payment processing for all inventory suppliers, ensuring accuracy and compliance with company policies and local regulations. Mentor AP direct team to ensure consistent performance and growth; drive process improvements and bring efficiency to the overall AP Direct performance.

Responsibilities

Mentor a team of accounts payable associates, ensuring productivity and accuracy in processing invoices and related documentation. Support month-end closing activities and maintain compliance with company policies and local regulations.