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JOB DESCRIPTION

POSITION SUMMARY: The Assistant Manager is responsible for planning, organizing, and overseeing a comprehensive recreation and facility support program for Association members and residents in accordance with the governing documents of the Ka Makana at Hoakalei Community Association. This position supports day-to-day operations and acts under the direction of the General Manager, Community Association Manager, and Managing Agent.

SKILLS & QUALIFICATIONS

• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).Strong knowledge of community management principles and recreational programming.
• Comfortable engaging with diverse populations and managing varied responsibilities.
• Excellent organizational, time management, and interpersonal skills.
• High attention to detail and ability to maintain confidentiality.
• Familiar with platforms such as TownSq, SignUpGenius, Citrix, HeliAUS, Google GSuite, and CCTV systems.
• Ability to troubleshoot issues related to pool, fitness, and recreational equipment.
• Understanding of community governing documents and association policies.
• Service-oriented with a proactive, problem-solving mindset.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Able to sit, stand, walk, stoop, and reach throughout the workday.Comfortable navigating uneven terrain and outdoor spaces.
• Must be able to lift up to 20 lbs regularly and occasionally up to 50 lbs.
• Adequate vision and hearing to perform onsite and administrative tasks.
• Valid Hawaii driver’s license and ability to operate a motor vehicle safely.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent required.2–5 years of administrative or facility management experience required.
• Prior experience in community association management, hospitality, or recreation preferred.