ASSISTANT MANAGER

Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends.
Salary: Basic salary up to £28,000 per annum with the opportunity to earn commission and rewards.

PRODUCT KNOWLEDGE:

• Develop a comprehensive understanding of our jewellery, including materials, design details, and craftsmanship.
• Train and educate sales consultants to enhance their product knowledge.

CUSTOMER EXPERIENCE:

• Maintain exceptional customer service standards, resolving inquiries, concerns, and ensuring clients feel valued.
• Assist in handling client escalations when necessary.

QUALIFICATIONS, SKILLS & EXPERIENCE:

• Minimum of 2 years of experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
• Experience liaising with high-end clientele is advantageous.
• Confident communication skills and a proactive team player.
• Strong problem-solving skills and adaptability to changing role requirements.
• Proficiency in new software and ability to quickly learn new systems.
• Excellent interpersonal skills, including exceptional listening, communication, and relationship-building abilities.
• A passion for luxury products and a keen sense of style.
• Strong attention to detail and an eye for aesthetics.
• Ability to thrive in a fast-paced, dynamic environment while maintaining a high level of professionalism.
• A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations.

We are seeking an experienced and dedicated Assistant Manager to join our successful team in Sheffield Meadowhall. In this role, you will play a pivotal part in maintaining our brand’s reputation for excellence and luxury while assisting the Store Manager in overseeing daily operations and driving sales.
Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.