Assistant Manager - Banquets & Events at Cherokee Town & Country Club

Sandy Springs, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

70000.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banquet Operations, Event Execution, Staff Scheduling, Team Leadership, Hospitality Management, BEO Analysis, Inventory Management, Financial Acumen, Guest Engagement, Problem Solving, Microsoft Office Suite, POS Systems, Labor Efficiency, Service Sequencing, Performance Management, Interpersonal Communication

Industry

Hospitality

Description

Description The Assistant Manager – Banquets & Events is a key leadership role responsible for the execution of all private and club events, delivering a refined, high-touch hospitality experience that exceeds member and guest expectations. This position plays an integral role in managing banquet operations, leading team performance, and continuously elevating service standards across all events. This position comes with a competitive salary of $70,000/year based on experience and the following great benefits and perks: · A 401(k) plan; matching up to 5% · Health, dental, and vision insurance · Cell phone reimbursement · Free meals while on duty · Free parking · Golf available on occasional Mondays · Employee recognition opportunities · Employee appreciation events · MARTA (public transportation) discount Position Overview This role oversees all aspects of banquet execution - from planning and staffing to event leadership and post-event review. The Assistant Manager collaborates closely with Culinary, Events, and Club leadership to ensure seamless coordination, exceptional presentation, and memorable guest experiences. KEY RESPONSIBILITES Event Execution & Service Leadership · Lead the execution of all banquet events, ensuring precision, timing, and adherence to standards · Review Banquet Event Orders (BEOs) and develop detailed event “battle plans” outlining staffing assignments, timelines, and service flow for major events · Ensure all spaces meet expectations for setup, cleanliness, and presentation · Actively manage events on the floor - engaging with members and guests, directing staff, and resolving issues proactively · Submit event recap reports, consumptions details, and P&L performance metrics Scheduling, Staffing and Operational Excellence · Recruit, hire, train, and coach a high-performing banquet team · Lead pre-shift meetings to communicate expectations, event details, and service priorities · Provide ongoing feedback and performance management to ensure consistent execution and professionalism · Create and manage banquet staff schedules based on event volume, complexity, and service style · Ensure proper staffing levels while maintaining labor efficiency · Provide a weekly staffing and event outlook to Club leadership and adjust schedules as needed · Maintain elevated food and beverage presentation and service standards · Oversee room setup, breakdowns, and transitions with attention to detail and efficiency · Identify opportunities to improve workflows, service delivery, and overall event execution · Manage and requisition linen inventory in alignment with par levels and upcoming events · Forecast needs to ensure appropriate supply and quality for all functions Financial and Administrative Responsibilities · Review event billing, consumption reports, and key performance metrics · Monitor labor and operational efficiencies while maintaining service excellence · Participate in weekly BEO and Food & Beverage meetings · Serve as a liaison between front-of-house, back-of-house, and Events teams to ensure alignment and execution · Review bill credit requests and follow up with Membership on corrections What We’re Looking For · Proven leadership experience in banquet or event operations, preferably in a high-end club, hotel, or hospitality setting · Strong organizational skills with the ability to manage multiple events simultaneously · A hands-on leader who thrives in a fast-paced, service-driven environment · A passion for hospitality and delivering exceptional guest experiences What Success Looks Like · Seamless, well-executed events with exceptional attention to detail · A highly trained, engaged banquet team delivering consistent, elevated service · Proactive planning through effective scheduling, communication, and event “battle plans” · Members and guests who feel recognized, valued, and impressed at every event Skills and Aptitude Required · Strong leadership presence with a hands-on, service-driven approach and commitment to excellence · Highly organized with the ability to manage multiple events, timelines, and priorities simultaneously · Proven ability to plan, execute, and adapt event operations in real time with attention to detail · Exceptional interpersonal, communication, and guest engagement skills · Professional demeanor with polished appearance and a natural ability to lead and inspire teams · Advanced problem-solving and decision-making skills in a fast-paced environment · Strong understanding of banquet operations, service sequencing, and event logistics · Ability to develop and execute detailed event “battle plans” for large-scale and complex events · Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable working with event management and POS systems · Self-motivated, accountable, and committed to continuous improvement in operations and service Minimum Requirements · Bachelor’s degree in Hospitality Management, Business, or a related field preferred · Minimum of 3–5 years of progressive leadership experience in banquet, event, or food & beverage operations within a private club, luxury hotel, or high-end hospitality environment · Demonstrated success in managing banquet teams, scheduling staff, and executing high-level events · Experience creating staff schedules aligned with event volume, service style, and labor goals · Strong knowledge of Banquet Event Orders (BEOs), event planning processes, and service standards · Proven experience in inventory management, including linen requisitioning and par level control · Financial acumen with the ability to review event billing, monitor labor costs, and analyze performance metrics · ServSafe Certification required (or ability to obtain), TIPS Certification preferred ABOUT CHEROKEE TOWN & COUNTRY CLUB Chartered in 1956, Cherokee Town and Country Club is recognized as one of America's premier private clubs. Our Town Club occupies the famed Grant Estate on West Paces Ferry Road in Buckhead and our Country Club is located near the Chattahoochee River in Sandy Springs. The excellence of our facilities, combined with our commitment to the highest standards in dining and member services, has brought the club an extraordinary number of honors and awards throughout the years. We are in the "happiness business" and believe in a positive "What can I do? How can I help?" attitude. We refer to our high expectations for our staff as the "Cherokee Standard". We value our employees for their hard work and dedication. Here at Cherokee Town & Country Club, we are proud of our top-notch working environment supported by a high-quality team management approach that includes competitive wages and awesome perks. Do you have a positive, engaging, hands-on management style? Are you attentive to detail and dedicated to maintaining high standards? Do you have strong written and verbal communication skills? Are you personable, outgoing, and passionate about delivering memorable experiences? Are you a team player? If so, apply today!

Responsibilities

Lead the execution of all private and club banquet events, ensuring high service standards and seamless coordination between culinary and event teams. Manage staffing, scheduling, and operational workflows while monitoring financial metrics and labor efficiency.