Assistant Manager, BHT at FSL Programs

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

50000.0

Posted On

03 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Facility Compliance, Client Care, Staff Training, Problem Solving, Quality Assurance, Documentation, Crisis Management, Time Management, Communication Skills, Scheduling, Behavioral Health Services

Industry

Non-profit Organizations

Description

Position Summary Under the supervision of the Program Director, directly supports the BHT Managers and Regional BHT Mangers with facility compliance, client care, and management workload. Trains new BHT Managers and covers in the absence of a BHT Manager. Assists with ensuring licensure requirements are met on a department level e.g., staff, client, and facility compliance. Can be utilized as a float person, in the event a staff is needed to work a shift in an AGL facility. Assist on an as needed basis with conducting staffing, assessments, screenings etc. Maintains confidentiality and performs any other job-related duties as assigned by the Program Director. This position is classified as Safety Sensitive. Essential Functions: Leadership Always presents self in a professional manner. Works in a leadership position alongside AGL leadership team. Leads by example - providing training to new hire Managers, in addition to ongoing training and development to BHT Managers. Interacts with BHT staff and offers constructive criticism and retraining as needed. • Assists in problem solving with BHT Managers, BHTs and other staff members when client care needs, schedules or staff require it • Participates in the BHT Manager on call rotation as needed • Works as Acting Manger when BHT Manager is absent, or position has been vacated • Participates in weekly Admin Team Meeting and bi- weekly Management Meeting • Participates in the Performance and Quality Improvement initiative at the agency and program level by learning about the initiative, offering input, suggesting performance improvements, and performing other PQI duties Facility Compliance In collaboration Regional Managers, BHT Managers, and Program Director, the Program Support Specialist makes certain that AGL facilities are following licensure and AGL regulations, rules, and protocols. • Maintains education and training compliance for the department • Completes quarterly facility Quality Assurance Checks • Ensures and maintains compliance with client documentation and charting • Monitors facilities for medication compliance and correct orders at the facilities Client Services/Care Delivery Assures client quality of care. Demonstrates and facilitates client groups, facility activities, community reintegration, outings, and group/ client gatherings. Responsibilities include: • Following the MMIC Scope of work • Develops client activities that assist the client in gaining independence and working towards the goal of eventual discharge • Promotes the independence of all program clients in all activities. • Promotes the dignity of clients by working with them in a positive, respectful, age appropriate and courteous manner • Assist clients with the self-administration of medication according to AllThrive 365 AGL Policy and Procedures • Maintains confidentiality with all participant matters at all times • Always monitors the safety and security of participants • Escorts or accompany clients to medical appointments and other activities outside the home and communicates provider information relayed in the appointments to the BHT Manager BHT Duties • Performs BHT duties as needed per open shifts at any of the AGL locations as assigned Administrative Duties • Completes weekly facility audits of client documentation • Identifies staff who require retraining, provides training, and works with BHT Manager on needed corrective action if staff performance dictates Management Support • Assists Clinical Program Managers with staffing’s Miscellaneous • Other duties as assigned Requirements Education/Experience/Credentials/Knowledge/Understanding • High School Diploma or GED • 2+ years of experience providing behavioral health services • Valid AZ Fingerprint Clearance Card or ability to obtain • Valid First Aid and CPR Certification or ability to obtain • Certified Caregiver Certificate from an approved Caregiver Training Program or ability to obtain • Valid AZ DL and acceptable MVR • Have, maintain reliable transportation, and current vehicle insurance • Pass background check • Pass a pre-employment drug test • Pass a TB test • 21+ years old • Able to read and communicate effectively (verbal and written) in English • Able to utilize a computer for scheduling activities, documenting client notes, email communication, use of Relias training system, uploading and finding documents on SharePoint, and use of the department electronic health record • Able to work independently, while collaborating with other team members • Able to maintain composure in stressful situations • Able to work flexible hours (available for any shift, weekends, holidays, and overtime) • This position is classified as Safety Sensitive Preferred: • 3+ years’ experience or training as a caregiver for people with mental illness, behavior problems, or developmental disabilities. • Nursing Assistant Certification (CNA) by the Arizona State Board of Nursing • Supervisory experience • Bilingual (English/Spanish) Skills • Excellent verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population • Excellent people skills and demeanor with the ability to build rapport and garner trust with others • Strong organizational, planning and time management skills Abilities • Able to comprehend, retain, and follow regulations and procedures relative to the provision of AGL licensure. • Willingness and ability to embody AllThrive 365’s core values: o COMPASSION o GROWTH o RESILIENCE o OPENNESS Physical Demands • Ability to frequently stand, see, hear, speak, and be physically flexible; occasionally sits walk, stoop, lift up to 50 lbs., carry, run and drive; and at times may bend, climb, squat, kneel, push/pull This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort, and/or working conditions associated with the position. While it is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in staff, workload, rush jobs, technology changes, etc.)

Responsibilities

Supports BHT Managers in maintaining facility compliance, client care, and management workloads while training new staff. Oversees licensure requirements, conducts quality assurance checks, and provides direct behavioral health services as needed.