Assistant Manager - Branch Operations at HSBC Securities Services Luxembourg

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mutual Fund, Security Markets, Communication, Team Management, Interpersonal Skills, Client Facing, Service Orientation, Reporting, Risk Management, Coordination, Efficiency Improvement, Regulatory Compliance, Problem Solving, Leadership, Customer Service, Time Management

Industry

Financial Services

Description

Some careers open more doors than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor: International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. Principal Responsibilities · Leading and Managing 3 locations Delhi NCR, Rajasthan and Kanpur for Mutual Operations to ensure all work is completed within established service levels and reviews the same on regular basis. · To guide team to ensure timely and error free reporting of transactions received at the Investor Service Centre. Daily managing TSM control mechanism and Daily check list review of locations. · Supporting associates on daily basis to ensure accurate and timely responses are shared with investor, MFD etc and all requests are escalated as appropriate. · Explore and process efficiency suggestions and contribute to achieve customer delight by supervising and managing risk as per regulatory requirement. · Effective coordination with RTA to ensure minimal escalations. Qualifications - External · A good understanding of mutual fund/security markets · Valid NISM certification. · Good verbal and written communication, team and interpersonal skills. · The inclination to work in a client facing role, with a bent of mind for ‘service’. · Ideally a postgraduate / minimum 2 plus years of experience in team managing. · Knowledge of local language will be an advantage. Eligibility CriteriaIndia Bank / INM employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion. Entity Employees (not from India Bank) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlistedINM Employees in scope of WPB Career Progression Framework not eligible to apply to roles within the purview of the Framework. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Responsibilities

The Assistant Manager will lead and manage operations across three locations, ensuring timely and accurate reporting of transactions. They will also support associates in providing excellent service to clients while managing risks and compliance.