Assistant Manager at Burgermaster

Mount Vernon, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

37.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Skills, Leadership Skills, Interpersonal Skills, Customer Service, Time Management, Organizational Skills, Attention To Detail, Food Handling, Safety Guidelines, Microsoft Office Suite, Communication Skills, Spanish Language

Industry

Restaurants

Description

Description Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants! We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for assistant managers who shares our passion for the restaurant industry and is eager to grow with us. Role and Responsibilities Assists in managing the hiring and training of restaurant staff. Works with Manager in managing callouts to ensure proper coverage. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Works with Manager to develop, train, and ensure a great place to work. Works with Manager to conduct performance evaluations that are timely and constructive.?? Works with Manager to handle discipline and termination of employees in accordance with restaurant policy. Review and manage communications in our Burgermaster Corporate communication tool. Periodically assists with end of day financial reconciliation. Oversee and conduct daily inspection of food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Periodically evaluate and submit requests to the maintenance team for restaurant equipment repairs and maintenance Performs other duties as assigned.? Required Knowledge, Skills, and Abilities Strong supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Familiarity with food handling, safety, and other restaurant guidelines. Proficient with Microsoft Office Suite or related software. Strong oral and written communication, Spanish language a plus. Education and Experience High school diploma or equivalent preferred. Previous restaurant experience required; management or supervisory experience preferred. Successful completion of corporate training program required. Food handler’s permit required within 7 days of hire. ServeSafe certifications required within 1 year of hire to Supervisory role Work Environment Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Must be able to lift 50 pounds at times.? Time divided between desk work, working in restaurant, and meetings. Must be comfortable working long hours, including nights and weekends. Benefits-Based on eligibility Medical Dental Vision Life Vacation Sick Pay Paid meal while on shift 401(k) 401(k) employer match $33-$37 per hour + tips

Responsibilities

The Assistant Manager assists in managing the hiring and training of restaurant staff and ensures customer satisfaction with all aspects of the restaurant. They also handle customer complaints and work with the Manager on various operational tasks.