Assistant Manager, Business Analyst (A&P) / IT Services (2-year contract) at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Stakeholder Management, Process Improvement, Project Management, Technical Specifications, Vendor Evaluation, Change Management, Agile Methodologies, Microsoft Power Platform, Cloud Technologies, Requirements Gathering, Documentation, Digitalisation, RFP Process, Business Requirements, Process Flow Diagrams, Requirements Traceability

Industry

IT Services and IT Consulting

Description

[What the role is] [What the role is] Assistant Manager, Business Analyst (A&P) / IT Services (2-year contract) [What you will be working on] [What you will be doing] Lead and facilitate workshops, interviews, and meetings with key stakeholders to gather, understand, and document business requirements. Evaluate information from multiple sources, resolve conflicting inputs, and differentiate between user requests and the underlying business needs. Analyse and document current ("as-is") and future ("to-be") business processes, identifying gaps and opportunities for improvement. Develop and maintain comprehensive project artefacts, including business cases, process flow diagrams, and requirements traceability matrices. Translate business requirements into clear technical specifications that are easily understood by both business stakeholders and development teams. Assess third-party products and vendor solutions to ensure alignment with organisational, business, and technical requirements, supporting informed procurement and implementation decisions. Present findings and propose solutions, managing the expectations of both business and technical audiences, including senior leadership. Collaborate with Project Managers to support the management of project scope, timelines, and deliverables. Contribute to the IT digitalisation roadmap by identifying technological opportunities that enhance administrative efficiency. [What we are looking for] Possess relevant qualifications in Computer Science, Information Systems, Computer Engineering, or related fields, with a minimum of 5 years of relevant experience. Candidates with more extensive experience may be considered for senior-level roles. Certified in Business Analysis, such as the Certified Business Analysis Professional (CBAP). Experienced in the Request for Proposal (RFP) process, including evaluating third-party software vendors, managing vendor relationships post-implementation, and supporting change management to ensure successful adoption of new technologies and processes. Preferred certifications in Agile methodologies, such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Certified Scrum Product Owner (CSPO). Microsoft Power Platform certification is preferred. Cloud-related certifications, such as Microsoft Certified Azure Developer Associate, are also preferred. [What we are looking for] Nil http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The Assistant Manager, Business Analyst will lead workshops and meetings to gather and document business requirements, analyze current and future business processes, and develop project artifacts. The role involves translating business needs into technical specifications and collaborating with project managers to manage project scope and deliverables.