Assistant Manager - Business Development at Munich Re

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Customer Service, Complaint Management, Market Research, Reporting, Interpersonal Skills, Communication Skills, Presentation Skills, Time Management, Organization Skills, Record Keeping, Insurance Principles, TPA Principles

Industry

Insurance

Description

MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire an Assistant Manager - Business Development (on Hybrid working modules basis) with the following tasks and responsibilities: Key Accountabilities Relationship Management · Establish and maintain good business relationships with clients and ensure high quality customer service with an aim to further build on MedNet brand image to increase business. Complaint Management · Serve as the first point of contact for client queries and client complaints · Work in partnership with operations and other business unit to ensure that SLA requirements are fulfilled and work to ensure clients satisfaction Market research · Update management on the market developments and conduct necessary research activities · Organize periodic follow-up meetings, workshops and marketing seminars in partnership with operations. Periodic updates and reporting · Conduct Monthly team meeting and update the service issues from the Client (Operational Head) · Conduct weekly team meeting and update the service issues from the Client (Managers & AM) · Onboarding client: new PIC or New groups (large): update manager/AM/TL in conjunction with operations Your Profile · Bachelor’s Degree in business / Marketing Management or any other equivalent qualification relating to Insurance Industry · 3-5 years of Health Insurance or broker experience or equivalent client management experience in UAE & GCC Market · Experience with Primary Insurance and non-traditional products. · Strong interpersonal and communication skills with a special focus on relationship management · Excellent Presentations and time management and organization skills. · Record keeping, accurate and · In-depth knowledge of Insurance and TPA principles/Laws and procedures · Familiarity with accounting, finance, underwriting and actuarial concepts is added advantage

Responsibilities

The Assistant Manager will be responsible for establishing and maintaining strong client relationships to enhance the company's brand image and increase business, while also serving as the first point of contact for client queries and complaints, ensuring service level agreements are met.