Position Summary
Role and Responsibilities

Cadence

• Owner of Business Opportunity Management and chair the weekly BO Day Meeting
• Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)
• Provide insight to HOD on business health and identify improvement area

SD

• Manage overall sales deduction operation and ensure accurate budget planning
• To coordinate and follow up with customers (with sales team) to liaise and follow up on invoices / documentation in order to complete the claims
• To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays
• To analyze the program effectiveness and work with Channel sales and PM on managing the program budget and timely accrual

Sales Force

• Responsible for B2B order processing and CRM tools administration (Salesforce.com)
• Salesforce.com Account Maintenances, eg. Account creation & assignment
• Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out

B2B Operation

• Monitoring and process Purchase Order (PO) from customer and track the status
• Monitor and ensure timely delivery based on the customer PO
• Collaborate with logistic on delivery booking
• Collaborate with SCMs (cross BU) on forecasting and delivery planning (with sales team)
• Manage overall software/license processes; order processing, license key registration; issuing PO to HQ
• Manage Warranty registration; serial number validation and collaborate with CS team on issuing certificate
• Maintain Channel Inventory reports provided by Distributor and upload into system

Skills and Qualifications

• Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation
• Strong with Microsoft Excel, possess excellent analytical skills and problem solving attitude
• Good organizational agility, command skills and interpersonal skill to work effectively across function and lines of business.
• Results-oriented and meticulous.

Please refer the Job description for details