Assistant Manager (Casino Market Development) - Asian Market at Marina Bay Sands

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Business Development, Relationship Marketing, Hospitality, Customer Experience, Organizational Skills, Time Management, Problem Solving, Collaboration, Adaptability, Communication, Cultural Awareness, Microsoft Office, Fluency in Mandarin, Fluency in English, Customer-Centric

Industry

Hospitality

Description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Leadership and Development • Work effectively with the respective Market Development sales team designed to drive business from defined target markets. • Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values. • Take ownership in personal professional development and growth. • Operate well under a shared vision with shared business objectives under senior leadership. • Collaborate with other teams as well as other departments to help build an efficacious organization that is business-focused and people-centric. • Protect the integrity and reputation of Marina Bay Sands and the team members. Customer Engagement and Relationship Management • Promote the Marina Bay Sands Integrated Resort and drive increased awareness of Las Vegas Sands and its affiliated properties. • Grow and maintain a specific assigned book of business through personalized sales engagement, in accordance with all company policies. • Develop strong professional interpersonal relationships with new and existing customers to drive incremental visitation to Marina Bay Sands. • Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines. • Manage relevant budgets and complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin. Strategic Planning and Implementation • Develop an understanding of the demographics, culture, behaviors, and the competitive landscape in each respective target market to support the design, development, and execution of successful business strategies. • Assist in the timely implementation of market-specific initiatives with clear, measurable targets and assigned ownership to maintain and grow the business segment. • Actively contribute to collaborative strategic planning processes within the team to identify opportunities that will drive optimal growth and both short and long term profitability for Marina Bay Sands. Job Requirements Education & Certification • Diploma/Degree in hospitality or related field preferred Experience • Prior experience in sales, business development, relationship marketing, hospitality, or related role preferred. Other Prerequisites • Highly motivated, self-manageable, and sales-driven in a collaborative work culture • Customer-centric and service-oriented, focused on hospitality and the customer experience. • Proven organizational skills and time management capability. • Adept at balancing the need for multi-tasking and prioritization of tasks. • Embrace challenges and overcome obstacles with positive attitudes. • Possess the ability to handle conflicts and solve problems in a culturally diverse environment. • Champion a culture of collaboration, learning, and adaptability amongst team members • Seek continuous learning and improvement in personal and professional capacities. • Proficient in the use of basic Microsoft software including Word, Excel, Outlook, PowerPoint, etc. • Must be fluent in Mandarin and English as the successful candidate will be required to liaise with Mandarin and English speaking guests. Other Asian dialects or languages will be viewed favorably. • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Marina Bay Sands is the leading business, leisure and entertainment destination in Asia. The vision was to build an integrated development that is timeless, and a landmark that possesses a distinct identity which distinguishes Singapore from other cities. Located along the Marina Bay waterfront, the integrated resort features more than 2,200 hotel rooms and suites across its three cascading hotel towers, and an extraordinary rooftop Sands SkyPark with an Infinity Pool. It also boasts the best shopping mall in Asia, the largest nightclub in Singapore, world-class celebrity chef restaurants, a theatre and a Las Vegas-style casino. Business visitors will also enjoy the extensive Meetings, Incentives, Conventions and Exhibitions (MICE) facilities featuring state-of-the-art technology, highly flexible exhibition halls, and a convention centre that can host over 45,000 delegates. Completing the line-up of attractions is ArtScience Museum at Marina Bay Sands, which plays host to permanent and marquee exhibitions. Not a role you are looking for? 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Responsibilities

The Assistant Manager will work with the Market Development sales team to drive business from target markets and promote the Marina Bay Sands Integrated Resort. They will also manage customer relationships and ensure an excellent customer experience while contributing to strategic planning and implementation.