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Assistant Manager - CAT - SPARC at maxlifeins

Surat, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cross-Selling, Up-Selling, Customer Service, Relationship Management, Revenue Generation, Lead Conversion, Competition Analysis, Financial Planning, Service Request Resolution, Renewal Collection, Customer Retention, Database Management, Goal Identification, Productivity Measures, Self-Appointment Scheduling, Professional Advice

Industry

Insurance

Description

KEY RESPONSIBILITIES Drive Revenue through Cross sell / Up sell Focus on cross-sell & up-sell opportunity in every lead allocated from HO team Drive productivity measures like lead to conversion ratio. Exceed month on month revenue target & collection target Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Customer Service/Retention through relationship management Timely & effectively resolve service requests of customers. Drive renewal collection on allocated base. Ensure retention of his/her allocated” Book of Relations” (existing customer database). Establishing and strengthening relationship with the allocated customer base. Identify financial goals of customers and providing financial planning assistance. KEY RESPONSIBILITIES Drive Revenue through Cross sell / Up sell Focus on cross-sell & up-sell opportunity in every lead allocated from HO team Drive productivity measures like lead to conversion ratio. Exceed month on month revenue target & collection target Competition Analysis for giving professional advice to customer Fix self-appointments every day from the given customer database as per the campaign Customer Service/Retention through relationship management Timely & effectively resolve service requests of customers. Drive renewal collection on allocated base. Ensure retention of his/her allocated” Book of Relations” (existing customer database). Establishing and strengthening relationship with the allocated customer base. Identify financial goals of customers and providing financial planning assistance.

Responsibilities

The Assistant Manager is responsible for driving revenue through cross-selling and up-selling, as well as managing customer service and retention through relationship management. Key tasks include resolving service requests, driving renewal collections, and establishing relationships with customers.