Assistant Manager - Catering & Hospitality at BaxterStorey

Chatham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

30800.0

Posted On

01 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Team Leadership, Customer Service, Supervisory Skills, Communication Skills, Delegation Skills, Influencing Skills, Team Development, Food Presentation, Health And Safety Compliance, Food Safety, Creative Merchandising, Employee Recruitment, Performance Assessment, Client Services Development, Customer Feedback Monitoring

Industry

Food and Beverage Services

Description

Company Description Title: Assistant Manager Location: BAE Rochester Salary: £30,800 Benefits: 20 Days holiday to increase to 23 after 5 years service Plus your birthday off as a paid day 3 volunteering days 3 days grandparent leave 26 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Life insurance Discounts available on our internal app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for an Assistant Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are an Assistant Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description • Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey • Assessing employee performance, recognising potential, and meeting their training needs as appropriate • Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed • Providing prompt and efficient customer service while consistently exceeding expectations • Monitoring customer feedback and producing an action plan based on the results • Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service • Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures • To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising Qualifications Have experience in as a supervisor or assistant manager within a hospitality environment. Experience in creating a thriving and successful working environment Possess excellent supervisory and communication skills Good delegation and influencing skills Able to demonstrate team development skills Have the ability to display a real passion for food and customer service Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

Responsibilities

Support the day-to-day operations of the location, including recruiting and selecting employees. Ensure all food is presented and served in line with company standards while providing exceptional customer service.