Assistant Manager, Cloud Services at AIA Group Ltd

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Engineering, Azure, AWS, AliCloud, Microsoft PowerShell, Azure Kubernetes Service, Terraform, Ansible, Saltstack, Chef, Puppet, Infrastructure-As-Code, Multi-cloud Support, Incident Management, Automation Use-case Definition, Operational Support

Industry

Insurance

Description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role The overarching objective of the Manager, Cloud Services is to assist the wider team of the operational performance of AIA’s Group shared Public Cloud services. The role will ensure the smooth operation of the Public Cloud services by responding to business unit requests. The role will also work closely with the Cloud Engineer, Automation to identify new use cases for automation from frequent business unit provisioning or support requests. Supporting of cloud environments such as Azure (primary location) and AWS, while working with changing priorities from the team and other teams within Group Technology. Responsibilities include, but are not limited to, the following: Assist in the support of the AIA multi-cloud environment (predominantly Azure but with an AliCloud and AWS footprint) Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management Improve operational efficiency via use-case definition with the Automation Engineer Support Group Technical Risk to ensure compliance to all security requirements and standards Support of non-standard cloud services that might not be covered in AIA service provider contracts Experience: 5+ years relevant experience in Cloud Engineering / Support role Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment Proven experience plus relevant professional certifications (Azure, AWS etc) Experience with Microsoft PowerShell Hands-on experience with Azure Kubernetes Service (AKS) Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following – Terraform, Ansible, Saltstack, Chef/Puppet) Ability to define use-cases for automation and service improvement Practical experience of supporting Enterprise Public Cloud Services and automation Life insurance experience within a regional or multinational scope will be an advantage Experience within a decentralized organization, preferably within the Group unit Sound understanding of IT operating model design and best practices Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+. View our AIA Digital+ LinkedIn page AIA Digital+ is part of AIA Group Limited At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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Responsibilities

Assist in the operational performance and support of AIA's multi-cloud environment, primarily focusing on Azure. Collaborate with automation engineers to identify and implement use cases for improving operational efficiency and ensuring security compliance.