Assistant Manager at CycleBar - Ashburn, VA

Ashburn, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Marketing, Event Planning, Social Media Engagement, MindBody, Club Ready, Fitmetrix, Lead Speak, Client Retention, Revenue Growth, Relationship Building, Problem Solving, Attention to Detail, Communication, Team Collaboration

Industry

Wellness and Fitness Services

Description

Assistant Manager Company Overview: CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses. Duties and Responsibilities: Work with Rider Experience Specialists to ensure pricing and promotional events and activities are clear Assist with managing the weekly schedule for maximum sales/profit (monitoring class attendance) Assist with the day-to-day operations of the studio. Must be proficient in using MindBody, Club Ready, Fitmetrix and Lead Speak software. Increase top line revenue by growing client attendance (new triers) and client retention (frequency). Identify new riders in each class and ensure they get special attention. Offer new riders packages. Identify existing customers who are low on their rider packages and help them renew/upsell. Provide high level customer service to CycleBar clients, handling customer requests or concerns in a positive and timely manner. Greet all customers entering the studio and develop relationships with recurring riders. Respond to customer emails and inquiries in a timely manner. Drive non-ride revenue (retail sales) Assist Studio Manager to execute marketing initiatives, event planning and charity rides within the studio. Coordinate offsite events Identify charity event opportunities and assist with coordinating the marketing and execution of those rides Participate in photo shoots Actively engage on CycleBar social media sites Compensation & Benefits: Competitive Pay Complimentary CycleBar Classes at Studio

Responsibilities

The Assistant Manager will work with Rider Experience Specialists to ensure clarity in pricing and promotional events while assisting in managing the studio's daily operations. They will also focus on increasing client attendance and retention, providing high-level customer service, and coordinating marketing initiatives and events.