Position: Assistant Manager
Hours: Full-time (40 hours per week), weekends required
Compensation: $20.00 - $25.00 (per hour), enrolment in extended health benefits plan, plus bonuses

ABOUT THE POSITION:

The Assistant Manager is responsible for the day-to-day operations of the CTS Vancouver retail location. The successful applicant will assist with staffing, as well as working collaboratively with other retail locations on marketing strategies and inventory management. The Assistant Manager provides a memorable and exciting shopping experience for customers of all ages, and services a large customer base seeking regular skate sharpening.

QUALIFICATIONS & REQUIREMENTS:

Education & Experience:

• Hockey background required (player, coach, fan)
• At minimum, completion of secondary school
• At least 1 year of experience managing in a retail environment, including supervising employees
• Or an equivalent combination of education and experience

Skills:

• Knowledge and passion for ice hockey and/or lacrosse is an asset
• Experience and/or knowledge with skate sharpening is an asset
• Familiarity with point-of-sale system operations
• Basic computer skills (e.g., Email, Microsoft Word, and Excel)
• Ability to problem solve
• Excellent customer service
• Organized

• Works Closely with Store Manager
• Purchasing, Receiving and Shipping
• Staff Training
• Determining appropriate store layout and configuration to improve the customer experience
• Stocking and merchandising of inventory
• Provides excellent customer service in person and over the phone, including identifying appropriate customer needs
• Prepares regular updates to ownership
• Assists customers in Hockey Lacrosse and Baseball/Fastpitch equipment fitting
• Supports with team sales initiatives
• Assist in skate sharpening for a large customer base
• Involved in community partnerships related to hockey tournaments
• Other duties as required