SOFT-SKILLS:

• A love for sports and a passion for the brand
• A passion for delivering data-based recommendations for quantifiable improvements in business results and consumer experience/satisfaction
• Strong communication skills, comfortable presenting complex topics to stakeholders at various organizational levels mostly by remotely
• Excellent presentation skills and storytelling
• Collaboration skills, critical thinker, logical and pragmatic team player

HARD-SKILLS:

• Advanced experience with quantitative and qualitative analytics tools and methodologies
• Advanced skills and previous experience in working with SQL is a must
• Experience with visualization techniques and data analysis tool(s) is a plus e.g. Power BI, Microstrategy Dossier, Tableau
• Previous experience with Python is a plus, specifically NLP, sentiment & statistical analysis
• Previous Experience with web experience and marketing analytics tools is a plus: e.g. adobe Analytics, GA
• Basic Experience with ETL tools and automation techniques is a plus: e.g. Alteryx
• Project management skills, including the ability to work on several projects simultaneously is a plus
• Proficient in MS Office - expert with MS Excel
• Fluent in English both verbally and written

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• University degree in the field of Analytics, Business or equivalent.
• 2+ Years of experience in eCom environment and analytics.

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

As Assistant Manager EU eCom Operations Reporting & Insights you deliver cutting-edge analytics services to stakeholders, enabling them to make fact-based decisions. Based on different data sources, you generate insights that help adidas better understand the consumer, expand reach, increase customer engagement and advocacy, and ultimately drive sales. You are part of a team that supports the EU eCom Consumer Operations team that drives platform operations, content operations, programs and capability delivery, consumer services and Post Check out Consumer experience.
You will be someone that is constantly curious, always asking the right questions, whilst at the same time having a passion for data. Your visualization & storytelling skills are what is getting stakeholders to act on your recommendations. Finally, you are consumer-obsessed & look for ways to experiment, test and measure day in day out.
Importantly, as a team we believe in collaboration and high-energy. You benefit from flat hierarchies and will be exposed to various organizational levels, so you will have no issues with fitting in and becoming a valued member in no time.

n this role, you will have the unique opportunity to dive deep into the Consumer Operations domain across touchpoints. Tasks may include:

• Deliver simple and advanced analytics services by mining and analyzing data and generating fact- based insights, with a focus (but not exclusively) on consumer operations and related data sources.
• Provide analytics services to stakeholders within Consumer Operations using various tools and data sources.
• Aligning with key business stakeholders to ensure and enable completion of projects.
• Translating business requirements into analytical needs and vice versa.
• Provide actionable insights out of unstructured data (Text analytics) which could include sentiment analysis or other methodologies when appropriat