Assistant Manager-Digital Transformation-CIBG OPS.Injaz - Corporate - Mashr at Mashreq Careers

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Transformation, Operational Efficiency, Innovation, Stakeholder Management, Change Management, Business Analysis, Data Analysis, Project Management, UAT, Corporate Banking Operations, Cash Management, Workflow Streams, Root Cause Analysis, Negotiation, Leadership, Planning

Industry

Banking

Description

1 JOB TITLE Asst. Manager – Digital Transformation – CIBG OPS DEPARTMENT Operations DIRECT SUPERVISOR Vice President – CIBG Ops. JOB NUMBER 2 JOB PURPOSE * To lead successful implementation of Enhancements and Transformation initiatives across OBDX, OBPAY, OBVAM, OBLM platforms, Mind Gate application. * Identify ways to reduce Cost by improving operational efficiency, and Innovation. * Work with key stakeholders i.e Technology, Product to ensure seamless implementation of Enhancements. * Design, test and sign off the Corporate Service Hub Project. * Act as SPOC for Neo Corp implementation in NY, Oman, India. * Review BRD’s and FSD’s and recommend to senior management for sign off. * Identify critical defects and ensure timely escalation to management. * Test and implement DigiTB – collection system across IBG countries. * To guide & support the functioning of Neo Corporate, , FI Online, Supply Chain Finance (SCF) and Cash Management Implementation -Collections. 3 DIMENSIONS Operating Budget NA Number of Staff Capital Exp. Budget Other 4 KEY RESULT AREAS * To lead successful implementation of Enhancements and Transformation initiatives across OBDX, OBPAY, OBVAM, OBLM platforms, Mind Gate application. * Identify ways to reduce Cost by improving operational efficiency, and Innovation. * Work with key stakeholders i.e Technology, Product to ensure seamless implementation of Enhancements. * Design, test and sign off the Corporate Service Hub Project. * Review BRD’s and FSD’s and recommend to senior management for sign off. * Identify critical defects and ensure timely escalation to management. * Test and implement DigiTB – collection system across IBG countries. * * Stakeholder management – customers, RM’s, GTB Product / Sales teams, Technology, vendors. * * Implement and execute digital strategy & change management plan for International and Corporate Banking groups - Oman, India, United Kingdom, Hong Kong and USAReview BRD’s, Approach Notes within agreed timelines. * Review and recommend designs / solutions for defects. * Agree on delivery date of defects based on the criticality. * Recommend to Management for Sign off on UAT’s / Regression / Sanity testing of initiatives rolled out. * Lead and work with cross function team on conducting business analysis, data analysis, diagnostic activities in order to innovate / design / complete enhancements * Ensure effective communication on Project deliveries by working with Channel / Segment and Product owner. * Use specialised knowledge and/or experience of business areas or products to ensure all relevant information is available to guide design and implementation of the project. * Guide and Support team members on UAT and Go live / Implementation in order to impact Cost, Sales and Migration goals * Review user manuals and training materials to enable successful implementation of transformation initiatives. * To guide & support the functioning of Neo Corporate, , FI Online, Supply Chain Finance (SCF) and Cash Management Implementation -Collections. * 5Operating Environment, Framework and Boundaries, Working Relationships * Member of the development/implementation team (including off-shore) managing projects and IT initiatives * Interacts with project stakeholders from business, enabling units and 3rd party representatives. * Work with team members participating in shadowing and training activities.. * Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting * Ensure management is informed of risks, issues, project/activity status, and team accomplishment. * 6 PROBLEM SOLVING * Work on Innovation projects to address internal and external challenges. * Perform root cause analysis & tracking to closure of incidents on the team applications. * Recommend solutions to systems or process obstacles. 7 DECISION MAKING AUTHORITY & RESPONSIBILITY * Ensure operational change, incident and problem management processes are performed * Negotiate with 3rd parties toward the best outcome for the project and organisation (non-financial aspects) 8 KNOWLEDGE, SKILLS AND EXPERIENCE * Expertise on Corporate Banking Operations – Corporate Online Banking, Cash Management and Correspondence Banking Relationship. * Ability to lead and support diverse teams drawing on different skills to enable strong team results. * Excellent understanding of workflow streams, Core Banking system and other banking applications to work on Innovation projects. * Business and technical experience in the financial services domain. * 10 years of experience in corporate banking operations – E2E onboarding and maintenance and project management platforms. * Strong organization and presentation capability 9 BEHAVIORAL COMPETENCY COMPETENCY Level (1-4) (1-Basic 4- Sr. Managerial) 1.Leadership 3 2.Decision making 3 3.Influence and negotiation 3 4.Interpersonal relationships 3 5.Planning and organising 3

Responsibilities

This role involves leading the successful implementation of enhancements and transformation initiatives across various digital platforms like OBDX, OBPAY, and Mind Gate, while identifying cost reduction opportunities through operational efficiency and innovation. The manager will also act as the single point of contact for Neo Corp implementation in specific international locations and ensure seamless enhancement implementation by working closely with Technology and Product stakeholders.