Assistant Manager, Document Management at Homesteaders Life Company

West Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

57000.0

Posted On

19 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Workflow Coordination, Performance Management, Hiring, Training, Document Management, Microsoft Word, Microsoft Excel, Organizational Skills, Interpersonal Skills, Attention To Detail, System Testing

Industry

Insurance

Description

Description As an Assistant Manager of Document Management, you will assist in managing the Document Management team. Your role will include coordinating workflows and the activity of the team, participating in department processes and responsibilities. You will work with management to assist with hiring, training, performance management, development, and maintain assigned desk duties within the Document Management team. Your responsibilities will include: Manages and coordinates the work activities of the team. Serves as the primary resource for the Document Management unit with questions on new business, metrics, and team-related processes. Manages employment issues such as hiring, disciplining, and conducting performance appraisals of team members. Assists team and other departments’ staff to ensure a highly responsive, time-sensitive, service-oriented environment designed to enhance customer relationships. Develops and acquires working knowledge of all phases of Document Management processes. Main contact for the team to research problems as needed, and if necessary, coordinates updates in systems. Serves as the primary resource for conducting and coordinating testing of system updates and enhancements of Document Management processes. Responsible for coordinating initial training of new team members; conducts and coordinates on-the-job and in-service training. Responsible for making sure procedures are kept up to date as well. Requirements Associate’s degree in relevant field or equivalent work experience required. 3-5+ years in a leadership role or equivalent working experience. Exceptional organizational and interpersonal skills with a strong affinity for detail-oriented work. Proficiency with Microsoft software including Word and Excel. Successful completion of LOMA Principles and Operations courses is desired within 2-years of placement. Pay and Benefits Summary: An excellent schedule – office closes at 1 p.m. every Friday Annual profit sharing 401(k) with company match with discretionary contribution Company-sponsored group medical and dental insurance Company-paid life insurance Company-paid long-term disability Hybrid work environment Paid holidays Generous vacation time and sick leave Paid parental leave Casual dress year-round About Homesteaders: Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other. We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Manage and coordinate the daily activities and workflows of the Document Management team. Oversee employment tasks including hiring, training, and performance appraisals while serving as the primary resource for process questions.