Job Title: Assistant Manager, Events
Company: Arizona Science Center
Location: Phoenix, Arizona
FLSA Status: Exempt | Full Time

SUMMARY

The Events Assistant Manager provides exceptional front-line customer service and event oversight to Science Center clients and guests. Events at Arizona Science Center include social, corporate, foundation and community partner, public, and internal programs. A successful candidate will be professional and polite, energetic, enjoy a dynamic work environment, and desire to successfully sell and produce the best events Arizona Science Center has to offer.
The primary role of this job is event production, but it also has administrative, customer service, event sales, and management responsibilities. This position supports the Events team in all aspects of event sales, production, and delivery of events at Arizona Science Center. If this sounds like you, you may be the perfect fit for our exceptional team!

EDUCATION AND EXPERIENCE

• Minimum of two-years event experience required.
• Minimum of one-year sales experience required.
• Liquor handling experience preferred.
• Familiarity with Tessitura or monday.com is a plus.
• Must be 21 years of age or older.

ACCOMMODATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

BENEFITS include, but are not limited to:

• 21 paid days off annually, including holidays, birthdays, and vacation days
• 10 days of accrued sick time
• Medical, Dental, and Vision insurance
• Employer paid Life and Long-Term Disability insurance
• Employee Assistance Program
• Professional Development Opportunities
• 401(k) retirement plan
• Family membership to Arizona Science Center and 600+ Association of Science and Technology Centers (ASTC)
• Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc.

• Serve as manager on duty and lead event production for assigned events
• Receive and respond to incoming event requests
• Schedule and conduct walkthroughs
• Create event proposals, contracts and production schedules
• Track event progress to ensure requirements are timely and in place
• Schedule support vendors
• Update internal calendars and participate in weekly event meetings
• Use Tessitura and other systems for client record keeping
• Receive and process payments
• Take monthly inventory and reorder as needed
• Represent Events team at internal planning meetings as assigned
• Participate in annual planning and goal setting for the department
• Maintain an active Arizona basic and management liquor training certification, CPR, First-Aid, Food Handlers, and other credentials as needed
• Knowledgeable on Guest Sales & Services (GSS) systems and procedures as needed to lead events
• This position will include evenings and weekends and can include some holidays.