Assistant Manager, Food & Beverage Madisons at OLD EDWARDS HOSPITALITY GROUP

Highlands, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food And Beverage Operations, Guest Relations, Staff Leadership, Inventory Control, Payroll Management, Service Standards, Problem Solving, Communication, Training And Development, Operational Excellence, Budget Management, Team Collaboration, High-Pressure Situations, Attention To Detail, Purchasing Procedures, Quality Assurance

Industry

Hospitality

Description

Job Details Job Location: HIGHLANDS, NC 28741 Position Summary The Assistant Food & Beverage Manager supports the overall operation of Madison’s Food & Beverage outlets, ensuring exceptional guest experiences, operational excellence, and consistent adherence to service standards. This role plays a key part in daily service execution, staff leadership, financial accountability, and the ongoing development and innovation of the department. The Assistant Food & Beverage Manager will report to the Assistant Restaurant Operations Manager. Key Responsibilities Support achievement of budgeted food, beverage, and labor cost targets Oversee annual and quarterly inventory processes and ensure timely submission of budget requests Complete and supervise payroll and tip distribution accurately and on schedule Ensure proper purchasing, requisitioning, and inventory control procedures are followed Oversee set-up and execution of all meal periods to ensure consistency and quality Conduct detailed inspections of table settings, linens, china, glassware, silverware, and condiments Remain present on the floor during service, engaging with guests and addressing concerns proactively Respond efficiently to last-minute changes and service needs Handle guest complaints professionally, resolving issues to the highest level of satisfaction Schedule staff to maintain appropriate coverage and service levels Manage staff training, onboarding, and ongoing development Assist in the creation and maintenance of department training manuals and SOPs Maintain composure and leadership presence in high-pressure service environments Enforce hotel bar control policies in accordance with state and local regulations Coordinate cleanliness and organization of dining rooms, public areas, kitchens, storage areas, and entrances Support the development and maintenance of departmental control procedures Liaise regularly with the Assistant Restaurant Operations Manager to ensure guest needs and operational priorities are met Work closely with culinary, housekeeping, and other departments to ensure seamless service delivery Qualifications Degree in Hospitality Management, Business Management, or related field preferred Prior supervisory or management experience in Food & Beverage preferred Strong knowledge of food and beverage operations and service standards Excellent communication and guest-relation skills Ability to lead and collaborate within a large team environment Proven ability to remain calm, objective, and solution-oriented under pressure

Responsibilities

The Assistant Food & Beverage Manager supports the operation of Madison’s Food & Beverage outlets, ensuring exceptional guest experiences and operational excellence. Key tasks include managing staff, overseeing inventory, and maintaining service standards.