Description
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.
The purpose of this role is to conduct prompt and professional investigations of suspected and confirmed incidents of fraud against the bank and implement control measures to prevent future threats.

Requirements

• Minimum of 7 years of experience in financial services industry as a fraud investigator. Preference to be given to experience with law enforcement agencies.
• Must be a graduate with experience of systems-based applications, and data interrogation
• Well versed with banking systems, concepts, banking best practices, CFE- Certified Fraud Examiner
• Good command of English and Arabic language.
• Planning and organizing skills
• Report writing skills
• Time Management skill

• Identify, investigate, analyze and evaluate instances of fraud both internal and external
• Receive, review and analyze information, physical documentation, electronic data, voice and video evidence, associated with allegations of fraud and/or unethical behavior in order to identify fraud
• Conduct interviews, gather and preserve evidence in a professional and methodical manner and maintenance of a comprehensive investigation files, both physical and electronic
• Investigate both internal and external fraud cases in a timely manner and ensure fraud losses are within the banks risk appetite and provide periodic updates to Senior Management
• Liaise with the Police, other public authorities, and the bank’s Legal and Compliance team to report and deal with any fraud cases as required
• Manage Whistleblower investigations as assigned by the Chief Compliance Officer
• Monitor staff account for unusual transactions and obtain further clarification on the transaction. Based on the response take a decision to conduct further investigation or close the alert.
• Attend legal proceedings on behalf of the bank as needed including testifying in Courts as and when requested by the Legal Department
• Acts as one of the key contacts for Banks and Foreign Embassies to verify authenticity of documents submitted by our customers (e.g. bank statements, account performance etc.)
• Manage fraud related matters received from international banks and provide a response on behalf of the bank
• Investigate and resolve fraud cases in a timely manner and ensure fraud losses are within the banks risk appetite
• Provide oversight on the pre-employment screening process and take appropriate action on negative cases in co-ordination with HR
• Ensure fraud investigation reports are issued in a timely manner for cases investigated
• Develop and recommend mitigating controls to be implemented for the identified control weaknesses during investigations
• Prepare monthly MIS for cases investigated and management dashboard
• Responsible for preparing and filing SAR (suspicious activity reports) to Central Bank as per the required guidelines
• Provide SME support to the wider business on matters related to fraud and make recommendations to management on policy and SOP( standard operating procedure) to enhance fraud controls
• Prepare and lead fraud related training i.e. new joiners and training specific to a business areas
• Supports the Head of Fraud Risk while dealing with regulators, police and courts

Requirements

• Minimum of 7 years of experience in financial services industry as a fraud investigator. Preference to be given to experience with law enforcement agencies.
• Must be a graduate with experience of systems-based applications, and data interrogation
• Well versed with banking systems, concepts, banking best practices, CFE- Certified Fraud Examiner
• Good command of English and Arabic language.
• Planning and organizing skills
• Report writing skills
• Time Management skills