JOB SUMMARY

We are seeking a dedicated and professional Assistant Manager to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage various tasks efficiently in a fast-paced environment.

SKILLS

• Proven experience in customer service roles.
• Proficient in using computer systems for data entry and management.
• Strong organizational skills with the ability to multitask effectively.
• Excellent communication skills, both verbal and written.
• Familiarity with office management practices and clerical tasks.
• Attention to detail for accurate record keeping and proofreading documents.
• Ability to work independently as well as part of a team.
• A proactive approach to problem-solving and guest satisfaction.
  Join us in creating memorable experiences for our guests while contributing to a positive work environment!
  Job Type: Part-time
  Pay: $13.00 - $13.50 per hour

Schedule:

• 8 hour shift
• Evening shift

Ability to Commute:

• Hurricane, WV 25526 (Required)

Work Location: In perso

• Greet guests upon arrival with a warm and friendly demeanor.
• Manage check-in and check-out processes efficiently.
• Handle guest inquiries, requests, and complaints in a timely manner.
• Maintain accurate records of guest information and reservations using computerized systems.
• Assist with office management tasks to ensure smooth operations at the front desk.
• Demonstrate excellent phone etiquette when answering calls and responding to inquiries.
• Collaborate with other departments to fulfill guest needs and enhance their experience.