Assistant Manager - GIS and Digital Information Solutions at Qiddiya Investment Company

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ArcGIS Enterprise, Troubleshooting, Server Configuration, Networking, System Security, GIS Application Development, REST APIs, Web Maps, Custom Applications, User Support, Documentation, Operational Monitoring, Communication Skills, Windows Server, API Basics

Industry

Entertainment Providers

Description

Role Summary: We are seeking a highly skilled technical GIS professional who will play a pivotal role in the deployment, support, and troubleshooting of ArcGIS Enterprise. This position requires a collaborative approach, working intimately with IT and development teams to ensure seamless integration and functionality of our GIS infrastructure. The ideal candidate will possess a strong background in computer science or a related field, coupled with substantial practical experience in GIS technologies. The successful candidate will be instrumental in driving the effectiveness of our geospatial operations through expert management of the ArcGIS platform. Key Responsibilities Install, configure, and maintain the comprehensive suite of ArcGIS Enterprise components, including Portal, Server, Data Store, and Web Adaptor, ensuring optimal performance and availability. Proactively troubleshoot and resolve a variety of complex issues alongside relevant teams, focusing on publishing, services, Single Sign-On (SSO), certificates, networking, and overall system performance to maintain high levels of service and user satisfaction. Collaborate effectively with IT professionals to manage and optimize server configurations, networks, firewall settings, Web Application Firewalls (WAF), cloud infrastructure, and ensure robust system security protocols are in place. Support a variety of basic GIS application development workflows including the use of REST APIs, web maps, custom applications, and integrations, helping to drive innovation and enhance user engagements. Manage user support tickets efficiently, maintain comprehensive documentation, and oversee operational monitoring to ensure a smooth and effective user experience across the GIS platform. Bachelor’s degree in Computer Science, IT, or GIS. Strong knowledge of ArcGIS Enterprise architecture. Good understanding of Windows Server, networking, and API basics. Ability to troubleshoot technical issues across GIS + IT + application layers. Good communication and documentation skills.

Responsibilities

The Assistant Manager will install, configure, and maintain ArcGIS Enterprise components while troubleshooting complex issues. They will collaborate with IT professionals to optimize server configurations and support GIS application development workflows.