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Assistant Manager - Housekeeping at Accor
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Staff Training, Guest Relations, Departmental Coordination, Performance Management, Conflict Resolution, Housekeeping Operations, Safety Compliance

Industry

Hospitality

Description
Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping Attendants. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Guides and advises Executive Housekeeper on key performance indicators of employees in the department and ensures measurement of the same Ensures adherence to company and hotel policies by all departmental employees Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
Coordinate with hotel departments to ensure high productivity and guest service while managing the housekeeping team. Responsibilities include conducting staff briefings, training employees, and resolving customer queries efficiently.