Assistant Manager, Housekeeping

at  Vancouver Coastal Health

EDUCATION & EXPERIENCE

• Diploma in Environmental Management, Business Administration, Hospitality or a related field.
• A minimum of five (5) years’ progressive leadership experience in housekeeping/environmental services and resolving clientcomplaints in a hospital or similar large institutional environment, or an equivalent combination of education,training and experience.

KNOWLEDGE & ABILITIES

• Demonstrated knowledge of health facility support service operations including but not limited to housekeeping, infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, handling multiple waste streams, floor care and also the ability and skills to maintain consistency in performance.
• Demonstrated ability to communicate effectively orally and in writing at various levels of the organization.
• Demonstrated knowledge of quality assurance systems.
• Demonstrated ability to supervise and familiarity with working in a unionized environment.
• Demonstrated ability to resolve issues in a customer service environment, tactfully and equitably, with minimal supervision.
• Demonstrated ability to handle stressful situations in a consistent and positive manner.
• Demonstrated analytical, problem solving and dispute resolution skills.
• Demonstrated ability to work effectively, both independently and as part of a team.
• Effectively able to prioritize workload and to work under pressure to meet deadlines.
• Demonstrated ability to operate related equipment, including relevant computer applications.
• Physical ability to perform the duties of the position.
  Closing Statement:

Please refer the Job description for details