Assistant Manager – HR Operations – US LOA at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fmla, Leave Administration, Benefits Administration System, Compliance, Data Analysis, Work Plan Creation, Communication, Problem Solving, Multi-tasking, Time Management, Attention To Detail, Client Deliverables, People Management, Sla, Kpi, Client Facing

Industry

Business Consulting and Services

Description

ey Responsibility Areas including preferred Skills and Experience * Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility. * Verify the employee’s leave status in the benefits administration system. * Verify the employee’s years of service and hours worked for eligibility applicableness. * Review medical certifications to determine eligibility and entitlement. * Collaborate and work closely with the LOA teams * Track and record all employee requests and individual leaves in a secure manner * Ensure compliance with company policies and applicable laws. * Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries * Ability to analyze information and convert related activities into a comprehensive work plan * Ability to analyze data and trends to improve leave policies and processes * Ability to communicate and make recommendations to upper management * Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions * Ability to multi-task and drive multiple projects * Ability to work independently in a fast-paced environment with changing priorities * Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management * Demonstrated ability to deal with confidential information * Demonstrated problem-solving, time management, and priority-setting skills * Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements * Managing Client deliverables * People Management * SLA & KPI * On time & Quality Deliverables * Experience in client facing role * Proficient in MS Office Suite Competencies: Primary External Interactions Eligibility Criteria: * Graduate with overall 5 years of experience * Proficiency in MS Office * Proven experience in a shared service or third-party support Industry preferred * Worked on HRMS applications – Peoplesoft, SAP SuccessFactors or Workday

Responsibilities

The role involves assisting with checking eligibility status for federal FMLA requests by reviewing leave information and verifying employee status in benefits systems. Key duties include tracking employee requests, ensuring compliance with policies and laws, and collaborating closely with Leave of Absence (LOA) teams.