Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.

We are currently seeking an Assistant Manager – HR Platforms for one of our very well-known clients, to be based in their Dubai office.

Purpose-

The Assistant Manager – HR Platforms is responsible for supporting, enhancing, and governing the Bank's HR technology landscape, with accountability across Learning Platforms and other enterprise HR systems. The role is responsible for the administration, optimization, automation, integration, and continuous improvement of HR platforms, ensuring they effectively support Talent, Learning, Performance, Core HR, Employee Experience, and workforce-related processes.Working closely with HR Centers of Excellence, HR Learning & Development, Operations, IT, vendors, and business stakeholders, the incumbent drives platform enhancements, system adoption, data integrity, reporting, compliance, and digital transformation initiatives across the HR technology ecosystem.

Responsibility-

• Support the administration, configuration, governance, and continuous improvement of HR platforms, including Learning, Core HR, Talent Management, Performance Management, Recruitment, Employee Experience, and Service Delivery systems.
• Partner with HR stakeholders to gather requirements and translate business needs into platform enhancements and solutions.
• Maintain platform roadmaps and support system upgrades, releases, and enhancement activities.
• Drive adoption of digital HR solutions and self-service capabilities.
• Conduct regular platform reviews to identify improvement opportunities and optimize system utilization.
• Own the day-to-day administration, configuration, and performance of the Bank's learning platform(s) and tools
• Identify, prioritize, and implement platform enhancements, upgrades, and new feature rollouts in line with business and user needs.
• Maintain a structured change and enhancement roadmap for learning systems, in coordination with the Manager, HR Platforms.
• Conduct regular platform audits to identify gaps, inefficiencies, or opportunities for improvement.
• Maintain learning curricula, certification workflows, and system configurations required to support mandatory, regulatory, risk, AML, sanctions, conduct, information security, and other compliance training requirements.
• Ensure learning platform functionality aligns with evolving regulatory obligations, internal policies, and audit recommendations.
• Drive automation and digitization initiatives across HR platforms to improve efficiency, controls, and user experience.
• Identify opportunities to leverage AI, workflow automation, system integrations, and analytics capabilities.
• Support strategic HR technology projects, platform transformations, and process optimization initiatives.
• Act as a key liaison between HR, IT, vendors, and business stakeholders for HR platform initiatives.
• Manage vendor relationships, service performance, upgrades, and issue resolution.
• Lead or support UAT, project delivery, system implementations, and change management activities.
• Ensure data integrity, accuracy, security, and compliance across HR platforms.
• Develop and maintain dashboards, reporting, and analytics to support HR and business stakeholders.
• Establish and maintain governance controls, user access frameworks, and audit requirements across HR systems.
• Support regulatory, audit, and compliance activities related to HR and learning systems.
• 
  

Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.

We are currently seeking an Assistant Manager – HR Platforms for one of our very well-known clients, to be based in their Dubai office.

Purpose-

The Assistant Manager – HR Platforms is responsible for supporting, enhancing, and governing the Bank's HR technology landscape, with accountability across Learning Platforms and other enterprise HR systems. The role is responsible for the administration, optimization, automation, integration, and continuous improvement of HR platforms, ensuring they effectively support Talent, Learning, Performance, Core HR, Employee Experience, and workforce-related processes.Working closely with HR Centers of Excellence, HR Learning & Development, Operations, IT, vendors, and business stakeholders, the incumbent drives platform enhancements, system adoption, data integrity, reporting, compliance, and digital transformation initiatives across the HR technology ecosystem.

Responsibility-

• Support the administration, configuration, governance, and continuous improvement of HR platforms, including Learning, Core HR, Talent Management, Performance Management, Recruitment, Employee Experience, and Service Delivery systems.
• Partner with HR stakeholders to gather requirements and translate business needs into platform enhancements and solutions.
• Maintain platform roadmaps and support system upgrades, releases, and enhancement activities.
• Drive adoption of digital HR solutions and self-service capabilities.
• Conduct regular platform reviews to identify improvement opportunities and optimize system utilization.
• Own the day-to-day administration, configuration, and performance of the Bank's learning platform(s) and tools
• Identify, prioritize, and implement platform enhancements, upgrades, and new feature rollouts in line with business and user needs.
• Maintain a structured change and enhancement roadmap for learning systems, in coordination with the Manager, HR Platforms.
• Conduct regular platform audits to identify gaps, inefficiencies, or opportunities for improvement.
• Maintain learning curricula, certification workflows, and system configurations required to support mandatory, regulatory, risk, AML, sanctions, conduct, information security, and other compliance training requirements.
• Ensure learning platform functionality aligns with evolving regulatory obligations, internal policies, and audit recommendations.
• Drive automation and digitization initiatives across HR platforms to improve efficiency, controls, and user experience.
• Identify opportunities to leverage AI, workflow automation, system integrations, and analytics capabilities.
• Support strategic HR technology projects, platform transformations, and process optimization initiatives.
• Act as a key liaison between HR, IT, vendors, and business stakeholders for HR platform initiatives.
• Manage vendor relationships, service performance, upgrades, and issue resolution.
• Lead or support UAT, project delivery, system implementations, and change management activities.
• Ensure data integrity, accuracy, security, and compliance across HR platforms.
• Develop and maintain dashboards, reporting, and analytics to support HR and business stakeholders.
• Establish and maintain governance controls, user access frameworks, and audit requirements across HR systems.
• Support regulatory, audit, and compliance activities related to HR and learning systems.
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