Job Description

Roles & Responsibilities

The Assistant Human Resources Manager supports the HR function in delivering a high level of service to both employees and management. This role assists with recruitment, employee relations, payroll coordination, and HR administration while ensuring compliance with hotel policies, labor law, and brand standards. The position plays a key role in fostering a positive workplace culture that reflects the hotel's values and service excellence.

Key Duties and Responsibilities

• Assist in developing and driving the HR Strategy in line with Kerzner Global HR direction and monitor its execution to ensure achievement of the objectives.
• Internal communications are well planned and coordinated so that colleagues receive relevant and timely messages in an appropriate style and medium.
• Assist Dir. HR drives the annual HR budget process and ensures direct reports P&Ls are well managed and monitored.
• Ensures localization initiatives are well communicated and fully supported.
• Assists in Consults on workforce planning activities to optimize staffing levels, productivity, and service standards most cost-effectively.
• Assist the Director of HR to regularly analyzing and reviewing HR statistics to identify trends so that attention can be directed to key issues and resources adjusted accordingly.
• Liaises with line departments for manpower planning and conducts interviews for Management positions.
• Ensures the onboarding process of all colleagues is handled professionally and positively to expedite the settling-in period.
• Assist the Director of HR in conducting the annual HR Review to ensure adherence to company standards.
• Ensures CES results are communicated, analyzed, and action plans are developed and reviewed regularly to improve colleagues working and living conditions.
• Ensures all activities in the management performance process are well executed so that colleagues have the opportunity to participate, receive feedback and be given opportunities to develop.
• Manages the talent management process to ensure talent management is fully embraced and the benefits are fully realized.
• Works closely with other Kerzner properties to identify and transfer relevant talent within the company.
• Conducts talent reviews regularly to ensure career discussions are taking place to identify, nurture, and develop a pool of potential talent to meet future workforce needs.
• Regularly coaches, mentors, and supports senior and high-potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships, and encourage retention.
• Reviews and implements innovative grading and benefit structures that support being an employer of choice and increase retention.
• Ensures the departure process of colleagues is handled professionally and positively to ensure colleagues leave with a good impression.
• Ensures dismissals are well managed to protect the company and ensures colleagues are treated fairly and consistently, and depart with respect and dignity.
• To perform other duties that management may from time to time reasonably require.

Desired Candidate Profile

Higher Degree in Hotel & Hospitality Management or Human Resources

Recognized Training Qualification

Minimum 2 years of Hospitality experience (operational or support areas)

Middle East experience

Experience setting up an HR department

Hospitality pre-opening

Management role in a culturally diverse workforce

High volume and specialist recruitment

Change management

5 Star Hotel & Hospitality experience

Intermediate level - Microsoft Office applications

Competent in HRMS

High level of written and verbal business English

Knowledge of UAE Labour Law

Competent in HR Policies and HR systems

Strong administration skills

High level of confidentiality

Excellent Interpersonal and customer relations skills

Strong communication skills both written and verbal

Attention to detail and quality

Problem-solving and decision-making

Initiative and commitment to achieve

Business awareness/Domain knowledge

Multi-tasking skills

• Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.