COMPANY BACKGROUND:

Imagine Cinemas is an independently owned and operated movie exhibitor that first opened in Tecumseh, ON in 2005 and currently has 11 theatre locations across Ontario. Imagine Cinemas is a dynamic organization that continues to grow across Ontario and offers many opportunities for growth and development within the organization. To learn more about Imagine Cinemas, please visit our website at www.imaginecinemas.com.
We are seeking a motivated Assistant Manager to join our team. The ideal candidate will play an important role in supporting the General Manager in daily operations, ensuring exceptional customer service, and leading a team of employees. This position requires strong organizational skills, leadership abilities, and a passion for enhancing the customer experience.
Apply today to become part of the Imagine Cinemas team!

REQUIRED SKILLS AND COMPETENCIES:

· Demonstrated ability to communicate effectively (oral & written)
· Excellent problem-solving and troubleshooting skills (both customer and technical)
· Excellent customer service skills
· Ability to multi-task; manage and prioritize tasks and activities effectively and efficiently
· Ability to work under pressure and in a fast-paced environment
· Ability to work independently as well as part of a management team
· Cash handling experience necessary
· Strong computer skills including Microsoft Word, Excel and Google Drive
· Experience with a Library Management System (LMS) and Point of Sale (POS) software an asset

REQUIRED EXPERIENCE:

· 2 years in a management position in a fast-food, restaurant, retail or similar environment

PREFERRED EDUCATION:

· College Diploma in Business or related field

· Leading and managing a dedicated team of employees by promoting a positive work environment
· Providing an exceptional customer experience, including addressing any customer inquiries and/or issues promptly
· Handling cash and generating daily and weekly reports
· Assisting with creating staff schedules and adjusting film schedules
· Assisting with managing digital film including ingesting movies, creating playlists etc.
· Assisting with inventory management
· Dealing with any technical difficulties that may arise