Assistant Manager, IT at John Keells Group

Bentota, Southern Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Infrastructure Management, Cybersecurity Principles, Project Management, Cloud Computing, Problem-Solving, Communication Skills, Network Design, Server Updates, Training Program Design, Cost Estimation, Vendor Coordination, Data Backup, IT Consulting, Hardware Checks, Software Solutions, Hospitality IT Requirements

Industry

Holding Companies

Description

Job Responsibilities Identify system problems, allocate resources, and implement solutions within corporate guidelines to ensure smooth operations. Study requirements, design network plans, estimate costs, obtain approvals, schedule implementation, and gather end-user feedback to deliver optimal service. Analyze needs, design plans, estimate costs, obtain approvals, schedule, and implement server and PC updates, and provide recommendations for virus-free environments. Study requirements, plan, estimate costs, obtain approvals, schedule implementation, monitor call durations and external calls for accurate billing information. Design training programs, conduct seminars, and gather feedback to reduce human errors in system usage. Obtain price lists, create purchase orders, ensure accurate item purchases, coordinate delivery and installation, manage payments, update fixed asset records, and generate reports for top management. Perform daily, weekly, and monthly hardware checks, maintain backups, monitor data, and voice links, and coordinate with external providers for smooth communication. Research web updates, attend workshops, gather information from IT companies, identify software/hardware solutions, collaborate with teams, and implement new technology to stay updated. Complete daily weekly and monthly sheet related to the attached BU Person Specifications Bachelor’s degree in Computer Science, Information Technology, or a related field is typically required. Professional certifications such as CompTIA Security+, Cisco Certified Network Associate (CCNA), Project Management Professional (PMP), or similar may be preferred or beneficial. Proficiency in assessing and managing IT infrastructure, including networks, servers, and databases. Strong understanding of cybersecurity principles, practices, and technologies. Experience with IT project management methodologies and tools. Knowledge of cloud computing platforms and services. Familiarity with hospitality industry-specific IT requirements and trends is advantageous. Excellent problem-solving and troubleshooting skills. Effective communication skills to collaborate with internal teams and external stakeholders. Typically requires 3-5 years of relevant experience in IT consulting, IT infrastructure management, or a related field. Experience in project management, including planning, execution, and monitoring of IT projects.

Responsibilities

The Assistant Manager, IT is responsible for identifying system problems and implementing solutions to ensure smooth operations. This role also involves designing network plans, managing IT infrastructure updates, and conducting training programs to enhance system usage.