JOB OVERVIEW

We are seeking a motivated and experienced Assistant Store Manager to support the daily operations of our retail store. The ideal candidate will play a crucial role in driving sales, managing staff, and ensuring an exceptional customer experience. As an Assistant Store Manager, you will work closely with the Store Manager to implement strategies that enhance store performance and foster a positive work environment.

SKILLS

• Strong leadership abilities with experience in team management and supervising staff.
• Proven skills in sales management with a track record of achieving sales goals.
• Excellent time management skills to prioritise tasks effectively in a fast-paced retail environment.
• Proficient administrative skills for maintaining records and reports accurately.
• Exceptional phone etiquette for handling customer inquiries professionally.
• Ability to sell products effectively while fostering strong customer relationships.
  If you are passionate about retail management and possess the necessary skills to lead a dynamic team, we invite you to apply for the position of Assistant Store Manager. Join us in creating an outstanding shopping experience for our customers!
  Job Types: Full-time, Permanent
  Pay: £38,000.00-£42,000.00 per year

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Chelmsford CM1: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality management: 2 years (required)

Work Location: In person
Reference ID: itkas

• Assist in managing store operations, ensuring compliance with company policies and procedures.
• Supervise and lead a team of sales associates, providing guidance and support to achieve sales targets.
• Engage with customers to provide excellent service, addressing inquiries and resolving issues effectively.
• Assist in inventory management, including stock replenishment and organisation of merchandise displays.
• Conduct training for new team members on sales techniques, product knowledge, and customer service standards.
• Monitor sales performance metrics and contribute to sales management strategies to drive growth.
• Maintain a clean, safe, and organised store environment that reflects the brand’s values.