ESSENTIAL REQUIREMENTS

• Strong experience working within operations, finance, compliance, or business risk within the financial services sector, with strong knowledge of various structures in financial services (Funds, SPVs, Trusts etc).
• Proven track record in planning and successfully managing projects, with a strong emphasis on project management, change management, and stakeholder relationship building.
• Exceptional skills in data organization and reporting with strong communications skill to be able to present these to the business.
• Strong knowledge of FCA regulations and Anti-Money Laundering (AML) frameworks.
• Hands-on experience with Client Due Diligence Questionnaires (DDQs) and Client Requests for Proposals (RFPs).
• Strong organizational skills, with the ability to plan, prioritize, and delegate tasks effectively to meet multiple, demanding deadlines; regularly monitoring progress to ensure alignment with objectives.
• Ability to work to tight deadlines under pressure, while maintaining close attention to detail.
• Capable of evaluating business processes, collaborating with stakeholders to enhance and streamline operations, and prioritizing and implementing improvement initiatives.

PURPOSE OF JOB

Deliver onboarding support to a diverse range of clients that JTC currently services or plans to service. The role will be instrumental throughout the onboarding/offboarding process, focusing on planning, communication, stakeholder management and deliver.

MAIN RESPONSIBILITIES AND DUTIES

• Oversee the successful delivery of both new and existing client mandates across a diverse portfolio of Clients.
• Manage the full implementation process for new client mandates, including securing business approvals, gathering and reviewing KYC documentation, setting up accounts, and addressing any non-standard requirements.
• Take ownership of the onboarding and offboarding processes for both new and established client structures, collaborating closely with Client Directors to ensure the effective execution of any new or revised requests.
• Provide clear and prompt updates to all key stakeholders, both internally and externally, to facilitate the accurate processing of data and documentation.
• Prepare and deliver progress updates to Steering Committees, Client Directors, and stakeholders throughout all phases of the onboarding and offboarding lifecycle.
• Ensure timely completion of all post-business acceptance actions as required.
• Regularly review and improve existing AML compliance policies, procedures, and checklists, working in partnership with risk, compliance, fund solutions, and other business areas to implement necessary changes.
• Attend relevant board and business development meetings as needed.
• Assist the administration teams in fostering and strengthening long-term relationships with clients, advisers, intermediaries, and other business introducers.
• Perform any additional duties as assigned or required by Management and/or the Group Board.
• Comply with all relevant Risk & Compliance policies, regulations, and AML requirements, alongside any divisional procedures.
• Take responsibility for ongoing personal professional development and maintain up-to-date knowledge in relevant fields.
• Consistently uphold JTC’s core values and behavioral expectations.