Assistant Manager-Knowledge Management-KM at EXL Talent Acquisition Team

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Job Task Analysis, Needs Assessment, Learning Objectives Identification, Training Solutions, Performance Enhancement, Instructional Design, Adult Learning Theory, Training Media Selection, Course Content Design, Subject Matter Expert Collaboration, Program Evaluation, Vendor Management, Curriculum Modification, Computer-Based Training, Role Play, Simulation Exercises

Industry

Business Consulting and Services

Description

Assists in conducting in-depth job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc.) Consults with managers and reviews needs assessment and/or job-task analysis information to determine the focus of training content, and to ensure training is focused on increasing the capability of employees to perform in their job. Applies knowledge of instructional design theory to design course content, working with subject matter experts, management, trainers, etc. At this level, design efforts are targeted on individual modules within larger programs or are standalone products focused on a narrow topic. Applies knowledge of adult learning theory to identify appropriate training media and methodologies based on audience learning styles, course content, audience location, point within the learning process, etc. Training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc. Researchers, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs. Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement. Creates program evaluations and tools to measure program effectiveness, to assist in determining whether desired learning and performance outcomes are achieved. Identifies needs for outside resources, and sources vendors, as appropriate. Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers. EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

Responsibilities

This role involves assisting in job-task analysis and needs assessments to define learning objectives and determine appropriate performance enhancement solutions, including designing course content based on instructional design theory.