Assistant Manager (Lakefield Apts!) at Palms Associates, LLC

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, Customer Service, Communication, Organizational Skills, Revenue Growth, Marketing, Resident Retention, Delinquent Rent Collection, Team Collaboration, YARDI, LRO, Bilingual

Industry

Real Estate

Description

We’re Hiring an Assistant Property Manager for our Lakefield Apartments and Townhomes in Richmond, VA (395 units)! Palms Associates is seeking a detail-oriented and customer-focused Assistant Property Manager to support the daily operations of one of our thriving apartment communities. If you enjoy helping residents, leading with professionalism, and growing in property management, this is the role for you! What does it mean to work at Palms Associates? (Great Question!) For an Assistant Property Manager, working at Palms means contributing to a property we built, we own, we manage! It means continuously improving upon 60 years of service to our residents. It means access to not only housing discounts, monthly and yearly bonus awards, and Grace Hill Learning, but access to historically generous, and immediately vested, 401k and profit-sharing rewards (10% each of the last 8 yrs) as well as $1,000/$1,500 HSA contributions. Our in-house development and renovations teams are always building new properties or renovating our current portfolio. It’s no surprise that company-wide our average tenure of all associates is greater than 7 years! Come see what makes Palms different! What You'll Do: * Assist the property manager in the critical areas of leasing, collections, resident services, revenue growth, and compliance with legal and company policy * Contribute to revenue growth by brainstorming ways to set community apart * Execute marketing activities using social media and creative community promotions * Lead by example to prioritize the highest customer service to promote resident retention * Set resident expectations early regarding prompt payment of all balances owed * Commit to minimize delinquent rent * Participate in company-wide training programs to stay compliant with real estate law and develop professional skills * Collaborate with maintenance team to help achieve property-wide goals * Step in to manage the property in the Manager’s absence. What We're Looking For: * 1+ years of property management experience required. * Strong customer service, communication, and organizational skills. * Ability to prioritize work effectively and adapt quickly to changing priorities * Successful track record of assisting in the collection of delinquent rent * Focus on providing outstanding customer service to our new and current residents * Property management designation such as CAM, CAPS, NALP/CALP preferred. * YARDI and LRO experience a plus * Ability to work weekends and a flexible schedule as needed. * Bilingual a plus At Palms, we have Excellent Benefits! Outstanding total compensation package includes: * Monthly and holiday bonus opportunities * Career development, including Grace Hill Training * Health/Vision/Dental/Life/Disability Insurance, Flex Spending, HSA * Excellent PTO * Wellness day off and additional floating holiday * Community service day off * Housing discount * $1,000/$1,500 contribution to Health Savings Account (HSA) * 401k 4% match; historically 6% profit sharing, all immediately vested to you! * Opportunities for growth, careers available at 23 large apartment communities throughout the Southeast! Why Join Us? At Palms Associates, we value teamwork, professionalism, and growth. You’ll have the opportunity to build your career in property management with a company that invests in both residents and employees. Job Type: Full Time Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference-checking, criminal background and drug screenings.

Responsibilities

Assist the property manager in leasing, collections, resident services, and compliance with policies. Collaborate with the maintenance team and manage the property in the manager's absence.