KEY SKILLS & EXPERIENCE:

• Previous experience in a supervisory or managerial role within the hospitality or food industry.
• Strong leadership skills and the ability to manage and inspire a team.
• Excellent communication and interpersonal skills, with the ability to interact with both staff and customers.
• Ability to handle challenging situations and resolve customer concerns effectively.
• Knowledge of health and safety standards and food hygiene practices.
• A genuine passion for delivering excellent customer experiences and achieving operational excellence.
• Strong organizational and problem-solving skills.
• Flexible availability, including evenings and weekends, as required.

WHAT’S ON OFFER:

• Competitive salary and benefits package.
• Opportunities for career growth and development within a fast-paced, innovative company.
• A fun and collaborative working environment.
• Discounts and perks with local partners and suppliers.
  If you’re looking for a new challenge and want to join a growing, exciting food brand, apply now to become part of the team!

ABOUT THE ROLE:

We are looking for an energetic, passionate, and driven Assistant Manager to join a dynamic and fast-growing food brand. This exciting opportunity offers the chance to be part of a team that is dedicated to delivering exceptional service and high-quality food in a vibrant, fast-paced environment. The ideal candidate will have a love for customer service, a strong leadership mindset, and a passion for food and hospitality.

KEY RESPONSIBILITIES:

• Support the day-to-day operations of the venue, ensuring everything runs smoothly and efficiently.
• Lead and motivate a team of front-of-house and kitchen staff, ensuring that all team members provide excellent service and adhere to the company’s standards.
• Assist with training and developing staff to improve skills and performance.
• Oversee customer interactions, resolving any issues or complaints in a professional and friendly manner.
• Maintain stock levels, handle inventory management, and ensure that all health and safety standards are met.
• Ensure the venue is kept clean, organized, and welcoming at all times.
• Assist with financial and operational reporting, including sales, costs, and performance metrics.
• Help implement marketing initiatives and promotional activities to boost customer engagement and sales.
• Maintain a positive, enthusiastic work environment that encourages teamwork and high morale.